- Design and lead end-to-end program management for customs trade program initiatives including Supply Chain Security, Sustainability, and Dangerous Goods with the agility to onboard additional customs programs.
- Drive Western Digital to secure and maintain CTPAT Trade Compliance certification; support global sites in securing and/or retaining AEO certifications.
- Serve as primary liaison with CBP and other regulatory bodies; manage communications, audits, and escalations.
- Scale and automate WD's Global Dangerous Goods program; embed DGR requirements into operational workflows across business units.
- Evaluate and deploy AI-powered tools to streamline trade program workflows including document classification, shipment screening, and audit preparation across all managed programs.
- Integrate sustainability requirements into supply chain operations, ensuring alignment with internal ESG goals and external regulatory obligations.
- Institute robust governance models for all managed programs; participate actively in industry associations to benchmark and enhance program value.
- Conduct regular risk assessments and audits to identify and remediate vulnerabilities across the supply chain trade programs portfolio.
- Leverage AI-assisted monitoring tools to continuously scan for regulatory changes, supply chain anomalies, and emerging trade program risks in real time.
- Monitor regulatory developments (CTPAT, IATA/Hazmat, sustainability mandates, customs regulations) and proactively adapt programs to remain in good standing.
- Develop and maintain an Internal Control Program to ensure systemic trade program adherence across all program areas.
- Maintain readiness for regulatory inquiries, third-party audits, and certification renewals.
- Act as a thought leader define the strategic roadmap for each trade program, balancing near-term deliverables with long-term scalability.
- Identify and implement technology solutions to automate manual processes, reduce cost, and improve program effectiveness.
- Champion responsible AI adoption within trade program operations define guardrails, evaluate vendor AI tools, and ensure AI use aligns with regulatory expectations and internal governance standards.
- Partner with IT and data teams to build AI/ML-powered dashboards and analytics that surface trade program trends, predict risk, and support executive decision-making.
- Analyze program performance data to surface improvement opportunities; drive structured continuous improvement cycles.
- Proactively identify adjacent customs trade program domains (e.g., trade programs, duty management, origin programs) and develop business cases to expand the program portfolio.
- Design and deliver role-specific training programs for employees, suppliers, and stakeholders across all trade program domains.
- Incorporate AI literacy into trade program training educating teams on how to use AI tools responsibly within regulatory workflows and what AI cannot replace.
- Champion a culture of trade program awareness and security awareness throughout the organization.
- Develop accessible playbooks, reference materials, and e-learning content to scale trade program knowledge.
- Partner closely with Logistics, Legal, IT, Finance, and Business Unit teams to embed trade program requirements into business operations seamlessly.
- Coordinate with suppliers, freight forwarders, customs brokers, and other external partners to ensure supply chain-wide adherence.
- Represent the organization in industry forums, regulatory working groups, and with government agencies.
- Maintain comprehensive records of program activities: audits, risk assessments, certifications, and training.
- Prepare and submit required regulatory filings and reports to CBP and other relevant authorities.
- Provide executive-level reporting on program status, risks, and KPIs.
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| Skills: | - Bachelor's degree in Supply Chain Management, Logistics, International Business, Business Administration, or a related field. Master's degree preferred.
- Certified Licensed Customs Broker (preferred).
- Certified Dangerous Goods Professional (DGR).
- Additional certifications in trade programs, sustainability, or program management (e.g., PMP, CUSECO) are a plus.
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| Education: | - 7-10 years of experience managing global supply chain trade programs, including hands-on responsibility for at least two of: Supply Chain Security (CTPAT/AEO), Dangerous Goods (IATA/Hazmat), Supply Chain Sustainability, or customs trade programs.
- Demonstrated track record of building programs from the ground up obtaining certifications, designing governance frameworks, and scaling operations.
- Experience working directly with customs authorities (e.g., CBP) and international regulatory bodies.
- Experience in technology-intensive supply chains, preferably in the semiconductor, electronics, or manufacturing sector.
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