Grain Customer Solutions Specialist

Description

Customer Solutions Specialist - Grain Business Unit

ALCIVIA is seeking a dedicated and detail-oriented Customer Solutions Specialist to join our Grain Business Unit. This vital role offers an excellent opportunity to contribute to our customer service excellence while supporting operational efficiency within a dynamic agricultural environment. We provide comprehensive on-the-job training to help you succeed and grow within our organization.

Key Responsibilities:

• Perform administrative tasks within the computer systems to support truck operations and ensure accurate data entry
• Support truck operations at the vehicle weight-scale, ensuring proper documentation and communication with drivers
• Conduct product testing and record results accurately to maintain quality standards
• Communicate effectively with drivers, internal teams, and external stakeholders to facilitate smooth operations
• Assist with documentation, reporting, and other administrative duties related to grain transactions
• Support during peak seasonal periods, including standing for extended periods as required

Skills and Qualifications:

• Strong attention to detail and organizational skills
• Excellent communication and interpersonal abilities
• Ability to perform administrative tasks accurately and efficiently
• Willingness to learn new systems and procedures
• Ability to stand for extended periods during busy seasonal times
• Prior experience in customer service, administrative support, or agricultural operations is a plus but not required

At ALCIVIA, we foster a collaborative and inclusive work environment that values innovation, growth, and employee development. Join our team and be part of a company committed to excellence in the agricultural industry.

Benefits: Full-time benefit eligibility begins the 1st of the month following date of hire.

• Medical Insurance, Health Savings Account (with Employer contributions), Dental Insurance, Vision Insurance, Flexible Spending Accounts, Critical Illness Insurance, Group Accident Insurance, Group Hospital Insurance, Legal Shield, and ID Shield.
• 401K company match up to 6% and 100% vested day one.
• Paid Parental Leave.
• Paid Time Off, Paid Holidays, and Paid Volunteer Time Off.
• 100% Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Life and AD&D Insurance, Employee Assistance Program.
• Company-Paid Training and Development Opportunities: Tuition Reimbursement, Certifications & Licenses, and more.
• Company Clothing Annual Allowance.