Grand Lodge Housekeeping Supervisor - Year Round

Flex Year Round

Classic, consistent quality from a winning team!

Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).

• Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
• Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)
• Subsidized meals at Employee Dining Rooms offered for staff while on shift
• Subsidized housing options available for seasonal full-time staff
• Discounts for staff members at restaurants, shops, and service providers in Park City
• Healthcare options are available for staff members
• 401k plan with company match

PURPOSE OF POSITION: The Grand Lodge Housekeeping Supervisor supports the daily operations of the housekeeping department while helping lead and develop a high-performing seasonal team that delivers the Deer Valley Difference through exceptional cleanliness, attention to detail, and guest service. This hands-on leadership role is responsible for maintaining luxury condominium and residence standards for guests and homeowners while supporting a positive, efficient, and service-focused work environment.

This position assists with departmental oversight in the absence of the Housekeeping Manager and requires a leader who is organized, detail-oriented, and comfortable balancing team supervision with daily operational responsibilities. During periods of lower occupancy, this role may support other Deer Valley managed lodging properties based on business needs.

RESPONSIBILITIES:

Team Leadership & Operations

• Support the Housekeeping Manager with training, coaching, scheduling, and supervising housekeeping staff

• Lead by example and help maintain a positive, professional, and service-focused team culture

• Assist with daily operations, work assignments, and departmental coverage

• Provide operational oversight in the absence of the Housekeeping Manager

Quality Assurance & Guest Experience

• Inspect residences, condominiums, and common areas to ensure Deer Valley cleanliness and presentation standards are consistently met

• Communicate corrective action and coach team members on housekeeping standards and safety practices

• Respond professionally to guest and homeowner concerns related to housekeeping services

• Identify and report maintenance concerns, safety hazards, and repair needs in a timely manner

Hands-On Operational Support

• Perform daily housekeeping duties including stayover service, departure cleans, deep cleaning, and public area cleaning as needed

• Stock residences and condominiums according to department standards

• Complete inspections, work orders, inventory tracking, and operational reports accurately and timely

• Support operational needs at other Deer Valley lodging properties when required

QUALIFICATIONS:

• Previous housekeeping leadership, supervisory, or lead experience in a hotel, resort, condominium, or property management environment preferred

• Luxury hospitality or resort lodging experience strongly preferred

• Strong attention to detail with the ability to uphold high cleanliness and presentation standards

• Proven ability to lead by example and work effectively within a team environment

• Strong communication, organization, and problem-solving skills

• Bilingual English/Spanish communication skills preferred

• Must be able to lift and carry up to 50 lbs.

• Must be at least 21 years of age and possess a valid driver's license

DATES OF EMPLOYMENT:

• Flex Year Round - may include periods of reduced hours or seasonal layoff based on operational needs

PAY RATE:

• Pay: $23.00 per hour

Deer Valley Resort is an Equal Opportunity Employer.