Graphic Designer

About the Role:

Snap! Mobile is looking for a Graphic Designer to join our eCommerce team. As a Graphic Designer, you will work on a team led by the eCommerce Operations Manager to maintain a consistent, high-quality customer experience from website launch to order fulfillment. Your primary responsibility will be converting client branding into personalized eCommerce websites and into web and print-ready assets to build personalized eCommerce websites. You’ll also collaborate with the Marketing, Customer Service, and Engineering teams to ensure alignment with department objectives and contribute to the innovation of fresh design concepts and driving customer engagement.

This is a Full-Time, hourly ($25- $27/HR), Hybrid position in Austin, TX. 

Who you are:

Have a sharp eye for detail and deliver high-quality work

• • Well-organized with excellent time-management skills to meet quotas
  • Ability to re-prioritize and be flexible when needed when objectives change
• Comfortable with multi-tasking and learning in a fast-paced, high-growth, remote environment
  • Have excellent communication skills, both written and verbal

Graphic Designer Responsibilities:

• Work with the eCommerce Operations Manager to manage and execute department strategy
• Work with the eCommerce team to apply experience towards optimization strategies
• Convert customer-provided assets into web/print-ready assets that meet defined specifications for physical production and website development
• Stay organized and manage multiple projects simultaneously
• Balance competing priorities to meet project deadlines and quotas
• Collaborate cross-departmentally to maintain a consistent and positive user experience
• Fulfill eCommerce orders based on product specifications and troubleshoot production errors
• Maintain a consistent user experience on personalized eCommerce websites
• Manage workload and fulfillment queues on several applications such as Zendesk, Jira, and Netsuite
• Create designs for seasonal initiatives to drive customer engagement

Preferred Experience, Skills, and Abilities in a Graphic Designer:

• Accredited certification in graphic design (bachelor's degree, associate's degree, verifiable certification of a graphic design program, etc.), or a related field
• Proficiency in graphic design software such as Adobe Creative Suite, specifically Photoshop and Illustrator (2+ years desired)
• Prior remote work experience
• Must be able to work independently and manage multiple projects simultaneously while operating with flexibility in working hours
• Proficient in print media and type systems, as well as an understanding of raster vs. vector files
• Excellent written communication skills
• Familiar with project management platforms such as Zendesk or Jira

Snap! Mobile, Inc. is proud to offer the following benefits:

• Medical, Dental, Vision
• 401K with a 4% match from the company
• Accrued paid time off (PTO) at a rate of 15 days earned per year for full-time work.