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Group Billing Coordinator

Loews HotelsCoral Gables, FL

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Overview

Schedule
Full-time
Career level
Senior-level

Job Description

Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more.

Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences.

Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio.

General

  • Perform on-site billing review with clients when requested
  • Coordinate billing set-up with Financial Services Center/ M&E leaders prior to group arrival
  • Attend weekly resume meeting with M&E leaders
  • Review all group's PM details, routing set up's, and alignment between Delphi and Opera
  • Upon group departure, assist M&E leaders in validating all items posted to the groups PM within 72hrs
  • Support M&E leaders in charging CC's on file that are approved for groups open balances while on-site if not DB approved
  • Create A Group Billing Checklist per each group/ social event and archive for FSC to work on billing
  • Monitor, approve/ dispute Defect per group revision invoice sent by FSC billing
  • Monitor, coordinate with FSC / M&E leader all unbilled delayed status invoices
  • Coordinate invoicing for deposits with Financial Services Center / M&E Leaders to ensure final estimates are updated in Delphi to ensure accuracy
  • Attend/ lead weekly AR/ Unpaid deposits/ Ledger review meetings with M&E leaders
  • Assist M&E leaders with posting of all miscellaneous items to groups PM accounts within 72hrs of departure
  • Monitor collection of past due deposits
  • Monitor the AR Aging report to avoid delayed payment collections
  • Coordinate/ review and validate all group commission payments with Financial Services Center and during month end
  • Scan backup to Financial Services Center for charges posted locally
  • Verify PM accounts established 45 30 days prior to group arrival
  • Arrange for cash paid outs as required by clients
  • Act as first point of contact to provide missing information for Financial Services Center
  • Research check payment questions posted by cash applications group
  • Manage open folio for items Front Office has not processed correctly
  • Monthly review and posting of all Internal In House PM, and post monthly costs
  • Review any bills locally
  • Other duties as assigned

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FAQs About Group Billing Coordinator Jobs at Loews Hotels

What is the work location for this position at Loews Hotels?
This job at Loews Hotels is located in Coral Gables, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Loews Hotels?
Employer has not shared pay details for this role.
What employment applies to this position at Loews Hotels?
Loews Hotels lists this role as a Full-time position.
What experience level is required for this role at Loews Hotels?
Loews Hotels is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Loews Hotels?
You can apply for this role at Loews Hotels either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.