GSOC Communications Systems Operator (CSO) Liaison
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
GCyber is hiring a Communications Systems Operator (CSO) Liaison to work in the security operations center supporting a high-profile Air Force mission. The CSO Liaison tracks aircraft in flight, responds to communications incidents, and provides troubleshooting guidance directly to the Communications Systems Operators on board. This position is full time onsite at Joint Base Andrews, MD, and supports a 24/7/365 operation. Given the classified nature of the work and the mission essential designation of this position, there is no opportunity for hybrid or remote work.This position is contingent upon contract award. As the Communication Systems Operator (CSO) Liaison, you will:
- Track and assist executive aircraft in flight with communications issues and respond to incident calls.
- Provide troubleshooting guidance to Communications Systems Operators on board C-32, C-40, and C-37 aircraft during Mission Communications System problems and outages.
- Advise GSOC leadership on the operation of the Mission Communications System aboard those aircraft.
- Use command and control tools and chat software, such as Mattermost, to support aircraft in flight.
- Review the flight monitoring tools the GSOC uses, including commercial SATCOM provider portals, and recommend improvements.
- Support trend analysis of communications incidents to identify recurring problems.
This position requires subject matter expertise with airborne mission communications systems. See the qualifications below for the specific aircraft.
Minimum Qualifications and Experience: - Active DoD TOP SECRET clearance
- Subject matter expertise with the Mission Communications Systems (MCS) of the C-32A, C-40B/C, and/or C-37A/B aircraft
- DoD 8140/8570 IA baseline certification.
- 5+ years operating, maintaining, or sustaining airborne communications systems, including SATCOM voice and data.
- Prior service as an airborne Communications Systems Operator, or equivalent experience, on executive airlift or similar aircraft.
- Experience working real-time incidents to a 15-minute response standard.
- Former USAF Airborne Mission Systems or Airborne Communications Systems Operator (AFSC 1A3X1 or equivalent).
- Prior assignment to the 89th Airlift Wing, 89th Communications Squadron, or the SLC3S-A mission.
- Working knowledge of commercial SATCOM provider monitoring portals.
- ITIL v4 Foundation and ServiceNow incident management experience.
Our Benefits
GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include:
- 26 Days of Paid Leave + Annual PTO Increase
- An extra day of paid leave for every year of employment with GCyber
- Paid Parental Leave
- Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave
- 401(k) Matching
- 100% Company-funded Disability Insurance
- 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members
- Training and Professional Development Plans
- Commuter Benefits Plan
- Parking and Transportation Allowance
Equal Opportunity Employer
GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability.
Stay in Touch
For future job notifications please follow GCyber on LinkedIn. https://linkedin.com/company/gcyber
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FAQs About GSOC Communications Systems Operator (CSO) Liaison Jobs at GCyber
What is the work location for this position at GCyber?
This job at GCyber is located in Joint Base Andrews (JBA), IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at GCyber?
Employer has not shared pay details for this role.
What employment applies to this position at GCyber?
GCyber lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at GCyber?
GCyber is looking for a candidate with "Senior-level" experience level.
What benefits are offered by GCyber for this role?
GCyber offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Family/Dependent Health, Paid Vacation, Parental and Family Leave, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at GCyber?
You can apply for this role at GCyber either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.