GUEST SERIVE AGENT (Front Desk) Hyatt Regency, Deerfield IL (HOTEL EXP A MUST!)
Blue Sky Hospitality SolutionsDeerfield, IL
Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Paid Holidays
Job Description
Front Desk Agent | Hyatt Regency DeerfieldLocation: Deerfield, IL
Hyatt Regency Deerfield is seeking a friendly, dependable Front Desk Agent with prior hotel front desk experience to deliver exceptional service from arrival through departure.
Previous hotel front desk experience is required. Applicants without hotel experience will not be considered.
What You'll Do
- Welcome guests and handle check-in and check-out accurately and efficiently.
- Manage reservations, room assignments, payments, and guest accounts.
- Answer calls and respond promptly to guest questions and requests.
- Resolve guest concerns professionally and involve management when needed.
- Coordinate with Housekeeping, Engineering, and other departments to ensure rooms are ready and guest needs are met.
- Communicate hotel amenities, services, and local recommendations.
- Follow cash-handling, security, and guest privacy procedures.
- Maintain accurate shift records and communicate outstanding issues during handoffs.
What You Bring
- Prior hotel front desk experience—required.
- Experience using a hotel property management system; Hyatt experience preferred.
- Strong customer service, communication, and problem-solving skills.
- Accuracy when processing payments and handling guest information.
- Ability to multitask and remain composed during busy periods.
- A professional, welcoming approach and reliable attendance.
- Availability to work a flexible schedule, including evenings, weekends, and holidays.
Apply today! Please ensure your résumé clearly lists your hotel front desk experience.
Hyatt Regency Deerfield is an equal opportunity employer.
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FAQs About GUEST SERIVE AGENT (Front Desk) Hyatt Regency, Deerfield IL (HOTEL EXP A MUST!) Jobs at Blue Sky Hospitality Solutions
What is the work location for this position at Blue Sky Hospitality Solutions?
This job at Blue Sky Hospitality Solutions is located in Deerfield, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Blue Sky Hospitality Solutions?
Employer has not shared pay details for this role.
What employment applies to this position at Blue Sky Hospitality Solutions?
Blue Sky Hospitality Solutions lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at Blue Sky Hospitality Solutions?
Blue Sky Hospitality Solutions is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Blue Sky Hospitality Solutions for this role?
Blue Sky Hospitality Solutions offers Paid Holidays for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Blue Sky Hospitality Solutions?
You can apply for this role at Blue Sky Hospitality Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.