Guest Service Agent / Front Desk Clerk At Towneplace Suites By Marriott Olive Branch MS

CAPITAL HOTELS LLCOlive Branch, MS

$15 - $15 / hour

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Compensation

$15-$15/hour

Job Description

Introduction:

We are seeking a friendly and professional Front Desk Agent to join our team. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Currently looking for Thursday - Sunday, 3 pm to 11 pm. These dates could change as staff change, but this is the opening available currently. Occasionally, helping other shifts or other days. The hotel is open every day of the year and 24 hours a day.

Please attach a resume or complete it online.

Responsibilities:

Manage reservations and check guests in and out using a computerized system: i.e. Marriott MGS, GXP, and Fosse
Handle guest requests, extra supplies for the room, maintenance requests, future reservations, and guest needs
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned

Qualifications:

Previous experience as a front desk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed

Perks:

Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Guest Service Agent / Front Desk Clerk At Towneplace Suites By Marriott Olive Branch MS Jobs at CAPITAL HOTELS LLC

What is the work location for this position at CAPITAL HOTELS LLC?

This job at CAPITAL HOTELS LLC is located in Olive Branch, MS, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at CAPITAL HOTELS LLC?

Candidates can expect a pay range of $15–$15 per hour for this role.

What employment applies to this position at CAPITAL HOTELS LLC?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at CAPITAL HOTELS LLC?

You can apply for this role at CAPITAL HOTELS LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.