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Guest Service Agent (DoubleTree by Hilton)

DoubleTree by Hilton PortlandPortland, OR
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Join the Front Desk Team at DoubleTree by Hilton Portland

Be the First Smile. Be the Difference. Be DoubleTree.

At DoubleTree by Hilton Portland, every guest experience begins with one person, you.

We're looking for energetic, friendly, and service-driven professionals to join our team as a Guest Service Agent. If you enjoy meeting people, solving problems, and creating memorable experiences, this could be the perfect opportunity to launch or grow your hospitality career.

Guest Service Agent

DoubleTree by Hilton Portland

What You'll Do

✨ Welcome guests with the warm hospitality DoubleTree is known for

✨ Check guests in and out efficiently while ensuring an exceptional stay

✨ Assist travelers from around the world with questions, recommendations, and special requests

✨ Resolve concerns with professionalism and genuine care

✨ Manage reservations, room assignments, and guest accounts

✨ Create memorable experiences that keep guests coming back

What We're Looking For

✔ Friendly and outgoing personality

✔ Strong communication and customer service skills

✔ Ability to multitask in a fast-paced environment

✔ Problem-solving mindset and attention to detail

✔ Hospitality experience is a plus, but we will train the right person

✔ Team player who enjoys helping others succeed

Why You'll Love Working Here

Free Onsite Parking

Free TriMet & MAX Pass

Free Daily Chef-Inspired Meal

Paid Training

Career Growth Opportunities

Hilton Team Member Travel Program Stay at Hilton hotels around the world at discounted team member rates.

Leadership That Listens Your ideas matter here.

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Leadership Development Opportunities

Work in one of Portland's landmark hospitality destinations.

More Than a Job. A Career.

Whether you're starting your hospitality journey or bringing years of experience, DoubleTree Portland offers a workplace where you can learn, grow, and build a future.

Ready to Make Someone's Day?

Apply Today!

Front Desk AgentDoubleTree by Hilton PortlandWhere Hospitality Begins with You.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with SonaraApply manually
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FAQs About Guest Service Agent (DoubleTree by Hilton) Jobs at DoubleTree by Hilton Portland

What is the work location for this position at DoubleTree by Hilton Portland?
This job at DoubleTree by Hilton Portland is located in Portland, OR, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at DoubleTree by Hilton Portland?
Employer has not shared pay details for this role.
What employment applies to this position at DoubleTree by Hilton Portland?
DoubleTree by Hilton Portland lists this role as a Full-time position.
What experience level is required for this role at DoubleTree by Hilton Portland?
DoubleTree by Hilton Portland is looking for a candidate with "Senior-level" experience level.
What benefits are offered by DoubleTree by Hilton Portland for this role?
DoubleTree by Hilton Portland offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at DoubleTree by Hilton Portland?
You can apply for this role at DoubleTree by Hilton Portland either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.