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Guest Service Agent | Hotel DU Pont | Wilmington, DE

PM Hotel GroupWilmington, DE
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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Paid Holidays

Job Description

What You'll Do

Greet and assist guests throughout arrival and departure

Provide information on hotel services and local attractions

Handle guest requests and resolve issues professionally

Process payments, verify reservations, and maintain accuracy

Coordinate with other departments to ensure smooth service

Promote amenities to enhance the guest stay

Who You Are

Warm, polished, and passionate about hospitality

Detail-oriented with strong communication skills

Able to multitask in a fast-paced setting

Front desk experience preferred; Opera a plus

Flexible with shifts, including weekends and holidays

Why You're Here

You understand the power of first impressions and take pride in delivering exceptional service. At HOTEL DU PONT, you help create experiences guests remember long after their stay.

If you'd like, I can update all previous job descriptions to follow the new under-250-character rule for both sections.

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FAQs About Guest Service Agent | Hotel DU Pont | Wilmington, DE Jobs at PM Hotel Group

What is the work location for this position at PM Hotel Group?
This job at PM Hotel Group is located in Wilmington, DE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at PM Hotel Group?
Employer has not shared pay details for this role.
What employment applies to this position at PM Hotel Group?
PM Hotel Group lists this role as a Full-time position.
What experience level is required for this role at PM Hotel Group?
PM Hotel Group is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at PM Hotel Group?
You can apply for this role at PM Hotel Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.