Guest Service Agent | Homewood Suites| Franklin Tennessee
PM Hotel GroupFranklin, TN
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Job Description
- Front Desk Operations: Registering guests, issuing room keys, and managing check-out procedures, often using specialized property management systems.
- Guest Relations: Greeting guests, responding to inquiries, and resolving complaints promptly to ensure satisfaction.
- Communication: Acting as a liaison between guests and departments like Housekeeping and Maintenance.
- Administration: Handling cash and credit card transactions, managing billing, and maintaining accurate records.
- Safety & Security: Ensuring guest privacy, maintaining a secure, clean, and organized front desk area.
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FAQs About Guest Service Agent | Homewood Suites| Franklin Tennessee Jobs at PM Hotel Group
What is the work location for this position at PM Hotel Group?
This job at PM Hotel Group is located in Franklin, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at PM Hotel Group?
Employer has not shared pay details for this role.
What employment applies to this position at PM Hotel Group?
PM Hotel Group lists this role as a Full-time position.
What experience level is required for this role at PM Hotel Group?
PM Hotel Group is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at PM Hotel Group?
You can apply for this role at PM Hotel Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.