Guest Service Agent

Ragged Mountain ResortDanbury, NH

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Paid Holidays

Job Description

GUEST SERVICE agent

BASIC FUNCTION

Guest Services Attendant is responsible for ticket sales, answering phones, utilizing POS and Credit Card technology, daily cash outs, assisting with customer check in and out for lodging. Attendants are often the first contact with our guests and must maintain a friendly guest-centric attitude to ensure our high quality service standards are achieved with every guest interaction.

CHARACTERISTIC DUTIES & RESPONSIBILITIES

Selling Tickets and other products
Organizing season pass holders information
Answering Phones
Communicate with others on the daily Ticket knowledge
Using computerized Point-of-Sale and Credit Card terminals
Lost and Found
Lodging check in
Other duties and responsibilities as assigned

SUPERVISION RECEIVED

Direction is received from the Ticket Manager

QUALIFICATIONS

Successfully pass a background screening
Must be able to work weekends and holidays
Must have a positive attitude and maintain composure under pressure
Must be able to lift a maximum of 25 pounds
Must be able to multi task in a fast paced work setting

At Ragged Mountain we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the recreation field, this position requires a flexible schedule, working holidays, weekends and long hours as necessary.

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FAQs About Guest Service Agent Jobs at Ragged Mountain Resort

What is the work location for this position at Ragged Mountain Resort?

This job at Ragged Mountain Resort is located in Danbury, NH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Ragged Mountain Resort?

Employer has not shared pay details for this role.

What employment applies to this position at Ragged Mountain Resort?

Ragged Mountain Resort lists this role as a Full-time position.

What experience level is required for this role at Ragged Mountain Resort?

Ragged Mountain Resort is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Ragged Mountain Resort for this role?

Ragged Mountain Resort offers Paid Holidays for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Ragged Mountain Resort?

You can apply for this role at Ragged Mountain Resort either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.