Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Career Development
Job Description
Company Description
Roswyn, a Morgans Originals Hotel
Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.
Job Description
Guest Experience
- Provide attentive and personalized service to guests across Filia, BL Club, and Black Laquor.
- Engage with guests to recommend menu items, cocktails, and pairings tailored to their preferences.
- Ensure presentation and service standards consistently reflect Morgans Originals' luxury ethos.
- Handle guest concerns promptly and professionally to maintain satisfaction and loyalty.
Outlet Operations
- Support daily operations in restaurants, lounges, and bars, including reservations, seating, and service flow.
- Assist in preparing and serving food and beverages according to outlet standards.
- Maintain cleanliness and organization of service areas, tables, and bar counters.
- Monitor inventory of supplies, glassware, and equipment to ensure readiness for service.
Team Support
- Work closely with Outlet Managers, Head Bartender, and culinary teams to deliver seamless service.
- Support colleagues during peak hours to ensure efficiency and guest satisfaction.
- Participate in training programs to enhance skills in service, mixology, and hospitality.
Quality & Compliance
- Uphold hygiene, safety, and sustainability practices in line with hotel policies.
- Ensure compliance with international hospitality standards.
- Maintain consistency across Morgans Originals properties while adapting to Roswyn's unique identity.
Qualifications
Additional Information
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FAQs About Guest Service Associate - Food And Beverage Service Jobs at Accor Hotels
What is the work location for this position at Accor Hotels?
This job at Accor Hotels is located in India, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Accor Hotels?
Employer has not shared pay details for this role.
What employment applies to this position at Accor Hotels?
Accor Hotels lists this role as a Full-time position.
What experience level is required for this role at Accor Hotels?
Accor Hotels is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Accor Hotels for this role?
Accor Hotels offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Accor Hotels?
You can apply for this role at Accor Hotels either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.