Guest Service Associate
TroonLubbock, Texas
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Overview
Schedule
Full-time
Career level
Entry-level
Job Description
The Rawls Course at Texas Tech University is excited to announce the exceptional career opportunity of full-time Guest Services Associate. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
Key Responsibilities of the Guest Services Associate:
- Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
- Assists in the setup and execution of golf tournaments and outings.
- Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
- Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
- Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
- Prepares golf carts for play following the standards of Troon Golf.
- Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
- Assists players by changing their golf spikes, if needed.
- Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
- Directs start of play when necessary.
- Maintains accurate records of golfers renting clubs.
- Services the customer who is renting golf clubs and cleans rental clubs upon return.
- Assists with food and beverage activities.
- Cleans golfers' clubs upon completion of play.
- Incorporates safe work practices in job performance.
- Performs other duties as required.
Minimum Qualifications of the Guest Services Associate:
- High School Diploma or GED; and six months to a year customer service experience or training.
Other Qualifications:
- Regular and reliable attendance
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FAQs About Guest Service Associate Jobs at Troon
What is the work location for this position at Troon?
This job at Troon is located in Lubbock, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Troon?
Employer has not shared pay details for this role.
What employment applies to this position at Troon?
Troon lists this role as a Full-time position.
What experience level is required for this role at Troon?
Troon is looking for a candidate with "Entry-level" experience level.
What is the process to apply for this position at Troon?
You can apply for this role at Troon either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.