Guest Services Agent

Black Butte RanchSisters, OR

$20+ / hour

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$20+/hour

Job Description

About Black Butte Ranch

Black Butte Ranch is a destination resort in Central Oregon, surrounded by Cascade mountain views, Ponderosa pines, and a strong sense of community. Set across 1,800 acres, the Ranch features championship golf courses, lodging, restaurants, pools, spa, trails, a private lake, and year-round recreation.

Working here means being part of a collaborative team dedicated to creating memorable guest experiences in one of the Pacific Northwest's most beautiful settings.

Come join the Guest Services team at Black Butte Ranch!

We have an immediate opening for a Full-Time Guest Services Agent. This role starts in May and is a great opportunity for someone who enjoys creating a welcoming experience and being the first point of contact for guests.

This position reports to the Guest Services Manager and is responsible for guest check-in and check-out, anticipating guest needs, and delivering a high level of service to both guests and homeowners. You'll play a key role in maintaining our reputation as a premier resort destination.

Our ideal candidate has experience in hospitality or customer service, is comfortable learning new technology, communicates well with a wide range of guests, and can work a flexible schedule including mornings and weekends.

What We're Looking For:

Previous hospitality or customer service experience preferred

Strong communication and problem-solving skills

Ability to learn new systems and technology quickly

Professional, friendly, and guest-focused demeanor

Flexible availability, including mornings and weekends

Schedule: This position requires availability seven days a week, with shifts ranging from 4-8 hours. Scheduling needs are primarily mid-shifts (10:00 a.m.-6:30 p.m.) through closing shifts (1:00-9:30 p.m. or 2:00-10:30 p.m.), or a combination of these time blocks.

Compensation:

Starting at $20/hour, based on experience

Offers are contingent upon successful completion of a background check.

Our commitment to service starts with our team. We foster a welcoming, inclusive workplace and make employment decisions based on qualifications, merit, and business needs in accordance with applicable laws.

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FAQs About Guest Services Agent Jobs at Black Butte Ranch

What is the work location for this position at Black Butte Ranch?

This job at Black Butte Ranch is located in Sisters, OR, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Black Butte Ranch?

Candidates can expect a pay range of $20 (per hour).

What employment applies to this position at Black Butte Ranch?

Black Butte Ranch lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at Black Butte Ranch?

Black Butte Ranch is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Black Butte Ranch?

You can apply for this role at Black Butte Ranch either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.