Guest Services - Front Desk Agent - Courtyard By Marriott, Littleton, MA

Lafrance HospitalityLittleton, MA

$18 - $20 / hour

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Overview

Schedule

Full-time

Part-time

Career level

Senior-level

Remote

On-site

Compensation

$18-$20/hour

Benefits

Career Development

401k Matching/Retirement Savings

Job Description

We are delighted to announce a fantastic opportunity at the Courtyard by Marriott hotel located in Littleton, MA! We are currently searching for a charismatic and customer-oriented Part-Time and Full- Time Front Desk Agent.

Hurry and join our exceptional team at the Courtyard by Marriott as a Front Desk Agent! Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valued Marriott team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!

That's not all - we have even more perks for you! With DailyPay, you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500!

If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Agent position. A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Courtyard by Marriott. This is a golden opportunity for you to enhance your professional skills and unleash your potential!

Pay: $18-$20 Per Hour

Schedule:Must have Weekend Availability- flexibility is schedule- Mornings and Evening shifts open

Job Type: Part-Time & Full-Time Positions Open

Responsibilities:

Maintain a warm, welcoming and professional demeanor while interacting with all guests.
Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
Answer the phone in a professional & helpful manner.
Follow procedures on posting charges and settling guest accounts.
Effectively address and resolve guest problems to increase guest satisfaction.
Be knowledgeable of emergency procedures and Hotel policies.
Practice punctuality for scheduled shifts.

Keywords: Hotel, Hospitality, customer service, receptionist, administrative

Requirements

Prior front desk experience in a hotel setting preferred
Multitasking skills and ability to work in a fast-paced environment
Reliability
Must be 18 years old or older
Marriott experience is a plus
Open availability, including weekends
Proficiency in Microsoft Office; familiarity with systems like OnQ, Opera, FOSSE, Lightspeed, HotSOS, GXP, BOB, Kipsu, and Slack is a plus
Strong communication skills

Benefits

DailyPay- Get Paid Any Day!
Brand Hotel Room Discounts
Company Wide Hotel Room Discount Program
Referral Bonus Incentive
Retention Bonus Incentive
Annual Review Program
Extensive Room for Growth
Paid Training
401K Matching

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FAQs About Guest Services - Front Desk Agent - Courtyard By Marriott, Littleton, MA Jobs at Lafrance Hospitality

What is the work location for this position at Lafrance Hospitality?

This job at Lafrance Hospitality is located in Littleton, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Lafrance Hospitality?

Candidates can expect a pay range of $18–$20 per hour for this role.

What employment applies to this position at Lafrance Hospitality?

Lafrance Hospitality lists this position under the following employment categories:

Full-time
Part-time

What experience level is required for this role at Lafrance Hospitality?

Lafrance Hospitality is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Lafrance Hospitality for this role?

Lafrance Hospitality offers following benefits: Career Development and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Lafrance Hospitality?

You can apply for this role at Lafrance Hospitality either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.