Guest Services - Front Desk Agent - Fairfield Inn & Suites, North Conway

Lafrance HospitalityConway, NH

$17 - $19 / hour

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Overview

Schedule

Full-time

Part-time

Career level

Senior-level

Remote

On-site

Compensation

$17-$19/hour

Benefits

Career Development

Job Description

Fairfield Inn & Suites in North Conway, NH is looking for a new Team Member to help bring a friendly smile to every guest, every time!

We are currently looking for an outgoing and self-motivated individual to join us Full- Time or Part-Time Front Desk Agent.

We offer a warm and inviting work environment, where friendly and supportive co workers come together. You will also have the chance to receive cross training, as well as opportunities for career growth and mentorship. As a Marriott Team member, you will also enjoy amazing discounts on hotel rooms for both you and your family to enjoy. Additionally, we have Company-wide incentives throughout the year that reward our hardworking staff.

Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500!

If you possess a welcoming personality and have some availability on weekends, we strongly encourage you to apply for the Front Desk Agent position. This is an excellent chance to enhance your professional skills and become a valuable member of our thriving team at the Fairfield Inn & Suites.

Pay: $17 - $19 Per Hour

Schedule: Weekends

Job Types: Part-Time

Responsibilities:

Maintain a warm, welcoming and professional demeanor while interacting with all guests.
Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
Answer the phone in a professional & helpful manner.
Follow procedures on posting charges and settling guest accounts.
Effectively address and resolve guest problems to increase guest satisfaction.
Be knowledgeable of emergency procedures and Hotel policies.
Practice punctuality for scheduled shifts.

Keywords: Hotel, Hospitality, customer service, front desk agent, front desk attendant

Requirements

Customer Service Experience
Hotel Experience is a plus but NOT necessary
Marriott Experience is a plus but NOT necessary
StayPMS Experience a plus but NOT necessary
Attention to detail
Reliability

Benefits

DailyPay - Get Paid Any Day!
401K Matching
Brand Hotel Room Discounts
Company Wide Hotel Room Discount Program
Referral Bonus Incentive
Retention Bonus Incentive
Annual Review Program
Extensive Room for Growth
Paid Training

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FAQs About Guest Services - Front Desk Agent - Fairfield Inn & Suites, North Conway Jobs at Lafrance Hospitality

What is the work location for this position at Lafrance Hospitality?

This job at Lafrance Hospitality is located in Conway, NH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Lafrance Hospitality?

Candidates can expect a pay range of $17–$19 per hour for this role.

What employment applies to this position at Lafrance Hospitality?

Lafrance Hospitality lists this position under the following employment categories:

Full-time
Part-time

What experience level is required for this role at Lafrance Hospitality?

Lafrance Hospitality is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Lafrance Hospitality for this role?

Lafrance Hospitality offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Lafrance Hospitality?

You can apply for this role at Lafrance Hospitality either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.