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Guest Services Manager

Pizza Ranch NorwalkNorwalk, IA

$16 - $22 / hour

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Overview

Remote
On-site
Compensation
$16-$22/hour

Job Description

Job Title:

Guest Services Manager

Job Location:

Norwalk, IA

Job Category:

Hospitality / Tourism

Description:

Job details

$16 - $22 per hour
Job type: Full-time night and weekends

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Introduction:

We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front of house and guest services operations of our restaurant. The Guest Services Manager will be responsible for managing a front of house team, ensuring that every guest receives great service in a timely manner while maintaining a clean appearance throughout the restaurant. A successful candidate will have strong leadership and communication skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

  • Manage and lead a front of house team

  • Oversee the daily operation of serving buffet guests

  • Ensure that tasks are completed efficiently and to the highest standards, including maintaining a clean and organized dining area and adhering to safety protocols

  • Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns

  • Monitor and maintain inventory levels, including ordering and restocking as needed

  • Complete daily financial and operational tasks, such as reconciling the register and completing shift reports

  • Other duties as assigned

Qualifications:

  • Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry

  • Strong leadership and communication skills

  • Ability to multitask and handle a high-volume workload

  • Strong customer service skills

  • Flexibility to work evenings, weekends, and holidays as needed

Perks:

  • Competitive salary

  • Paid time off

  • Medical, dental, and vision insurance

  • 401(k) retirement plan

  • Professional development opportunities

  • Positive and supportive work environment

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FAQs About Guest Services Manager Jobs at Pizza Ranch Norwalk

What is the work location for this position at Pizza Ranch Norwalk?
This job at Pizza Ranch Norwalk is located in Norwalk, IA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Pizza Ranch Norwalk?
Candidates can expect a pay range of $16–$22 per hour for this role.
What employment applies to this position at Pizza Ranch Norwalk?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Pizza Ranch Norwalk?
You can apply for this role at Pizza Ranch Norwalk either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.