Guest Services Representative

My Place HotelsLa Vista, NE

$17 - $17 / week

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Remote

On-site

Compensation

$17-$17/week

Job Description

Guest Service RepresentativeMy Place Hotel

LaVista, NECurrently looking to fill 3p
11p Weekdays and Weekends. Position SummaryMy Place Hotel in LaVista, NE is seeking a dependable Guest Service Representative to support front desk operations and daily hotel functions. This role blends guest-facing service with operational support, ensuring smooth check-ins, accurate records, and a clean, safe, and welcoming property. Ideal candidates are organized, service-minded, and comfortable handling a variety of responsibilities throughout their shift.What You'll DoFront Desk & Guest ExperienceServe as the first point of contact for guests during arrival, stay, and departure

Complete reservations, check-ins, and check-outs using hotel systems

Post and verify charges including room rates, taxes, My Store purchases, and pet fees

Explain hotel amenities, rewards program participation, and local dining, shopping, and attractions

Address guest concerns professionally and escalate issues when appropriate

Complete Laundry and cleaning tasks

Operational & Cleaning AssistanceComplete laundry, stocking supplies, and sanitizing common areas

Maintain the coffee bar and lobby

Clear snow and ice from entrances and sidewalks as needed

Deliver guest items such as towels, cribs, and toiletries

Issue and track keys and key cards for housekeeping and maintenance

Support housekeeping with guest room cleaning during high occupancy or staffing shortages

Communication & Phone SupportAnswer and route incoming calls using proper phone etiquette

Record messages accurately and manage guest wake-up requests

Cash Handling & RecordsProcess credit card authorizations and cash transactions

Maintain accurate shift paperwork including call logs, cash logs, and Night Audit documentation

Keep the Front Desk Log current and report operational or maintenance concerns to the General ManagerSafety, Security & Property SupportFollow all safety and security procedures

Conduct routine walkthroughs of floors, stairwells, entrances, and exterior areas

Monitor doors and lighting to ensure a secure environment

QualificationsBasic computer proficiency (Microsoft Office)Strong customer service and communication skills

Ability to multitask, stay organized, and work independently

Reliable attendance and professional conduct

Comfortable handling cash and maintaining accurate records

Pay & Benefits$16.00 - $17.00 per hour

Bi-weekly direct deposit

Flexible scheduling

Cross-training and advancement opportunities

Shifts Times: Monday

Friday 3pm
11pm, Weekends 3pm
11pm, Must be available HolidaysJoin a team where your work directly impacts guest satisfaction and daily hotel success. If you're dependable, service-driven, and looking for growth in hospitality, we encourage you to apply today.

Job Posted by ApplicantPro

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Guest Services Representative Jobs at My Place Hotels

What is the work location for this position at My Place Hotels?

This job at My Place Hotels is located in La Vista, NE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at My Place Hotels?

Candidates can expect a pay range of $17–$17 per week for this role.

What employment applies to this position at My Place Hotels?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at My Place Hotels?

You can apply for this role at My Place Hotels either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.