Guest Services Representative - Oak Island Accommodations
Towne BankOak Island, NC
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Overview
Schedule
Full-time
Career level
Entry-level
Job Description
Essential Responsibilities:
- Take guest and owner reservations and ensure accurate entry of information into the system
- Respond to and follow up with inquiries via email or phone
- Check arrival packets in a timely and accurate manner
- Preview homes and villas in order to have the knowledge necessary to assist potential guests
- Participate in Saturday/Sunday rotation for Reservation Department
- Responsible for collection of payments for short and long term rentals
- Obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
- Other duties as assigned
Minimum Required Skills & Competencies:
- 1-year experience in customer service environment
- Excellent organizational skills
- Excellent communication skills
- Attention to detail
- Ability to multi-task
Desired Skills & Competencies:
- Prior knowledge of Oak Island Accommodations
Physically you can anticipate to:
- Express or exchange ideas by means of the spoken word via email and verbally
- Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time
- Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
- Subject to internal and external environmental conditions
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
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FAQs About Guest Services Representative - Oak Island Accommodations Jobs at Towne Bank
What is the work location for this position at Towne Bank?
This job at Towne Bank is located in Oak Island, NC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Towne Bank?
Employer has not shared pay details for this role.
What employment applies to this position at Towne Bank?
Towne Bank lists this role as a Full-time position.
What experience level is required for this role at Towne Bank?
Towne Bank is looking for a candidate with "Entry-level" experience level.
What is the process to apply for this position at Towne Bank?
You can apply for this role at Towne Bank either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.