Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Job Description
Sandia Peak Ski Area
Guest Services Representative
2026/2027 Winter Season
Sandia Peak Ski Area is seeking friendly, dependable, and customer-focused team members to join our Guest Services Department for the 2026/2027 winter season.
Guest Services is a key part of the guest experience and is responsible for assisting visitors with tickets, season passes, lessons, RFID access, and general questions about the ski area.
Responsibilities
- Provide excellent customer service and create a welcoming experience for guests
- Sell and issue lift tickets and season passes
- Assist guests with season-pass questions, products, and account information
- Check in guests for ski and snowboard lessons
- Assist with lesson registration and scheduling
- Operate and troubleshoot basic RFID ticketing/access systems
- Operate POS systems and accurately process cash, credit card, and other transactions
- Assist guests with RFID cards and access issues
- Answer questions regarding lift tickets, lessons, operating hours, mountain services, and ski area policies
- Maintain accurate records and follow established cash-handling procedures
- Assist with opening and closing Guest Services
- Maintain an organized and professional Guest Services area
- Work closely with Ski School, Lift Operations, Retail, and other departments
- Assist with other duties as needed to support daily ski area operations
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FAQs About Guest Services Staff Jobs at Mountain Capital Partners
What is the work location for this position at Mountain Capital Partners?
This job at Mountain Capital Partners is located in Sandia Park, NM, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Mountain Capital Partners?
Employer has not shared pay details for this role.
What employment applies to this position at Mountain Capital Partners?
Mountain Capital Partners lists this role as a Full-time position.
What experience level is required for this role at Mountain Capital Partners?
Mountain Capital Partners is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Mountain Capital Partners?
You can apply for this role at Mountain Capital Partners either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.