Gym Floor Customer Service

Planet FitnessSouth Burlington, Vermont

$15+ / hour

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Overview

Schedule

Alternate-schedule

Flexible-schedule

Full-time

Career level

Senior-level

Compensation

$15+/hour

Benefits

Career Development

Job Description

Planet Fitness is hiring!

We are looking for friendly, professional, and highly motivated team players to our amazing team.

Benefits Include:

· Free Membership! All our employees enjoy a complimentary black card membership with access to all 2,000 of our locations nationwide.

· Flexible Scheduling

· Paid training

· Job advancement opportunities

· A fun, laidback place to work!

Job Summary:

Members of our front desk staffwill be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related duties
Facilitate needed updates to member’s accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager, Manager or Lead Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements:

Pursuant to this franchise's Covid-19 protocols, individuals must be fully vaccinated and boosted upon commencing employment. If individuals are not eligible to be boosted at commencement of employment, they are required to get boosted when eligible to retain employment.
Customer service background preferred.
Basic computer proficiency.
Punctuality and reliability are a must.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Must be 18 years of age or older.

Physical Demands:

Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50 lbs.
Will occasionally encounter cleaning chemicals on shift.

Compensation: $14.50 per hour

JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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FAQs About Gym Floor Customer Service Jobs at Planet Fitness

What is the work location for this position at Planet Fitness?

This job at Planet Fitness is located in South Burlington, Vermont, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Planet Fitness?

Candidates can expect a pay range of $14.5 (per hour).

What employment applies to this position at Planet Fitness?

Planet Fitness lists this position under the following employment categories:

Alternate-schedule
Flexible-schedule
Full-time

What experience level is required for this role at Planet Fitness?

Planet Fitness is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Planet Fitness?

You can apply for this role at Planet Fitness either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.