
Hagerstown Customer Returns - Clerk, Warehouse
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Overview
Job Description
Lifetime Brands is currently seeking a highly organized and detail-oriented Warehouse Returns Clerk to join our team in Hagerstown. In this critical role, you will be responsible for the accurate receiving, inspection, and processing of returned merchandise. If you have a strong focus on inventory control, basic computer proficiency, and enjoy working in a dynamic warehouse environment, this is an excellent opportunity to grow with us.
Position OverviewA returns clerk is responsible for receiving, inspecting, processing and documenting returned merchandise. This position ensures returned merchandise are accurately evaluated, inventoried and processed.Essential Job Functions
Receive returned merchandise.
Inspect returned item for damage/defects.
Determine disposition of returned products.
Process returns in WMS
Verify authorization numbers and supporting documentation
Prepare vendor return shipments when required.
Document actions by completing forms, reports, logs, and records
Maintain databases
Answers the telephone and answers questions and gives direction when needed
Relies on experience and judgment to plan and accomplish goals
Performs a variety of tasks
Other duties as assigned
Basic computer functions
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Submit 10x as many applications with less effort than one manual application.
