Hardware Customer Service Representative

Landscapers Supply Inc.Simpsonville, SC

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Paid Holidays

Job Description

Hardware Customer Service Representative (CSR)Landscapers Supply | Full-Time | Simpsonville, SCCompetitive Pay Based on ExperienceHelp Customers Find the Right Solution Every TimeAt Landscapers Supply, our Hardware Customer Service Representatives are more than retail associates — they’re trusted resources for homeowners, contractors, landscapers, and DIY customers looking for expert advice and outstanding service.We’re looking for friendly, motivated team members who enjoy helping people, solving problems, and working in a fast-paced retail environment. If you like tools, hardware, outdoor projects, and interacting with customers, this is a great opportunity to build a career with a growing company.Whether helping customers find the right products, stocking shelves, or creating a welcoming shopping experience, you’ll play an important role in the success of our store.

Why Work at Landscapers Supply?We’re Growing FastWith 8 locations across South Carolina and Georgia — and more expansion ahead — there are real opportunities for career growth and advancement.A Team-First CultureWe believe great customer experiences start with great people. Our teams support each other and work together to create an outstanding store environment.Every Day Is DifferentYou’ll help customers with projects, recommend products, support store operations, and stay active throughout the day.Closed on SundaysBecause work-life balance matters.Stability + OpportunityWe’ve proudly served our communities for over 30 years and continue to grow every year.About Landscapers SupplyLandscapers Supply is a locally owned company specializing in:

Commercial-grade power equipment
Hardware and outdoor products
Bulk landscaping materials
Full-service repair and maintenance
Contractor and homeowner solutions

Affiliated with ACE Hardware and True Value Hardware, we combine hometown customer service with industry-leading products and expertise.Our mission is simple:Deliver exceptional products, expert support, and a customer experience that keeps people coming back.Our Culture: ICAREEverything we do is built around our ICARE values:

Integrity – Integrity First
Committed – Committed to People
Accountability – Accountability Mindset
Results – Results Driven
Exceeds Expectations – Exceed Expectations

We look for team members who bring energy, reliability, and pride to their work every day.What You’ll DoAs a Hardware CSR, you’ll help customers find the products, tools, and solutions they need while creating a friendly and professional shopping experience.You’ll assist with customer service, merchandising, inventory, checkout operations, and maintaining a clean, organized hardware department.Key ResponsibilitiesCustomer Service

Greet customers and assist with questions and product recommendations
Identify customer needs and provide professional solutions
Deliver friendly, knowledgeable, and helpful service

Sales & Checkout Support

Process customer purchases at the cash register
Contact customers regarding pickup orders
Support overall sales and customer satisfaction

Department Operations

Stock shelves and organize merchandise
Maintain cleanliness and appearance of the hardware department
Complete inventory counts and assist with inventory management

What We’re Looking ForWe’re looking for dependable, customer-focused individuals who enjoy helping people and working in a fast-paced retail environment.Required Qualifications

Basic knowledge of tools and hardware
Strong communication and customer service skills
Positive, friendly attitude
Ability to stay organized and calm in a busy environment

Preferred Qualifications

Previous hardware store or retail experience

Physical Requirements

Ability to lift and handle up to 50 lbs

BenefitsBenefits may vary based on full-time or part-time status and may include:

Health & Dental Insurance
Paid Time Off
Paid Holidays
401(k) with Company Match
Employee Discounts
Professional Development
Advancement Opportunities
Closed on Sundays

Build Your Future With UsAt Landscapers Supply, we’re building more than hardware stores — we’re building careers and strong communities.If you’re ready to join a growing company where your work matters and your future can grow, apply today.Join the Landscapers Supply Team!

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FAQs About Hardware Customer Service Representative Jobs at Landscapers Supply Inc.

What is the work location for this position at Landscapers Supply Inc.?

This job at Landscapers Supply Inc. is located in Simpsonville, SC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Landscapers Supply Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at Landscapers Supply Inc.?

Landscapers Supply Inc. lists this role as a Full-time position.

What experience level is required for this role at Landscapers Supply Inc.?

Landscapers Supply Inc. is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Landscapers Supply Inc. for this role?

Landscapers Supply Inc. offers following benefits: Health Insurance, Dental Insurance, Paid Holidays, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Landscapers Supply Inc.?

You can apply for this role at Landscapers Supply Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.