Hardware Support Technician

AGIAReno, NV

$20 - $24 / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$20-$24/hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Description

About Us

DOXA is an award-winning specialty insurance platform that acquires and develops niche-market insurance program administrators, underwriting companies, and distribution partners including MGAs, MGUs, brokers, and direct-to-consumer operators. We provide centralized sales, marketing, underwriting, and operational support that helps our companies unlock their full growth potential.

With hundreds of custom specialty insurance programs and partnerships and more than 20,000 agent and broker relationships nationwide, DOXA's rapid growth is reaching new heights.

Our rapid evolution means we can deliver on something most companies just talk about: building a workplace where talented professionals are drawn to the impact they can make. We offer competitive benefits and compensation, but what really differentiates us is our culture of empowerment and commitment to innovation in the specialty insurance space.

If you're an ambitious professional looking to evolve your career, we'd love to talk. Ready to join a community of experts redefining the specialty insurance space?

About the role

Odds On Promotions, an entity of DOXA is hiring a detail-oriented, hands-on IT Technician to support kiosk hardware operations - ensuring product quality, functionality, and efficiency

Requirements

Responsibilities

Unpack inbound equipment and conduct a detailed inventory of received/missing parts.
Set up, test, and clean kiosk equipment to ensure full functionality.
Repair damaged hardware and reimage kiosks with a clean OS installation.
Complete multi-point receiving checklists, including log retrieval and archiving.
Assist with packing outbound equipment.
Facilitate freight pickups.
Support new hardware builds.
Serve as a backup warehouse assistant/forklift operator when required.

Requirements

Strong attention to detail and problem-solving skills.
Ability to lift 75+ pounds.
Comfortable working in a warehouse/technical environment.
60-day probationary period applies.

Job Type

Full-time (40 hours / week)

Pay

$20.00 - $24.00 per hour depending on experience

Benefits

401(k) and 401(k) matching contributions
Dental/Vision insurance
Health insurance
Paid time off

Schedule

Monday to Friday

License/Certification

Driver's License (Required)

Ability to Commute

Reno, NV 89519 (Required)

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FAQs About Hardware Support Technician Jobs at AGIA

What is the work location for this position at AGIA?

This job at AGIA is located in Reno, NV, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at AGIA?

Candidates can expect a pay range of $20–$24 per hour for this role.

What employment applies to this position at AGIA?

AGIA lists this role as a Full-time position.

What experience level is required for this role at AGIA?

AGIA is looking for a candidate with "Senior-level" experience level.

What benefits are offered by AGIA for this role?

AGIA offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at AGIA?

You can apply for this role at AGIA either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.