Hawaiian Bros Clackamas/Happy Valley General Manager (0146)

General Manager (GM) - High Volume Fast-Casual Restaurant

Location: 11590 SE 82nd Ave, Happy Valley, OR 97086

Brand: Hawaiian Bros Island Grill

Projected Training Start Date: June-July 2026

Position Type: Full-Time

Lead the Ohana. Run the Business.

At Hawaiian Bros Island Grill, we believe in sharing the Aloha Spirit through great food, genuine hospitality, and a culture built on kindness, teamwork, and fun.

We are seeking an experienced General Manager to lead the opening and ongoing operations of our Clackamas / Happy Valley location. This role is responsible for developing a strong team, delivering exceptional guest experiences, and running a high-performing restaurant business.

This is an opportunity for a hands-on leader who enjoys building teams, owning results, and creating a great workplace culture.

This location will be part of a growing multi-unit organization with strong opportunities for leadership development and advancement.

What You'll Do

Own Restaurant Operations

Lead a high-volume fast-casual restaurant delivering exceptional food and hospitality while maintaining speed, accuracy, and operational excellence.

Maintain strong speed-of-service performance during peak hours

Lead efficient kitchen and service execution in a high-volume environment

Drive operational excellence and ensure brand standards are consistently met

Execute the restaurant business plan to achieve sales and profitability goals

Manage scheduling and labor to balance service quality with financial performance

Analyze operational reports and make adjustments to improve performance

Deliver Exceptional Employee & Guest Experiences

Create an environment where every employee and guest feels welcomed and valued.

Lead a culture of hospitality and accountability

Respond to guest concerns quickly and professionally

Maintain a clean, organized, and welcoming restaurant environment

Build a culture where team members feel valued, supported, and motivated to deliver exceptional service.

Build and Develop a Strong Team

Develop a team culture that reflects the Aloha Spirit.

Recruit, hire, train, and develop team members and leaders

Provide consistent coaching and feedback

Recognize strong performance and hold team members accountable to standards

Coach and develop shift leaders and assistant managers

Build a leadership bench that supports restaurant growth

Create clear development paths for high-performing team members

Manage Business Performance

Operate the restaurant as a successful business and execute operational systems that ensure consistent food quality, service speed, and team accountability.

Maintain strict adherence to brand operating procedures

Use data and operational reports to drive continuous improvement

Ensure consistent execution of training systems and operational standards

Manage labor, food cost, and controllable expenses

Track key operational metrics including labor %, food cost, and guest satisfaction

Ensure compliance with company policies and all local, state, and federal regulations

Maintain strict food safety and sanitation standards

Securely transport cash deposits when required

Qualifications

High school diploma or equivalent required

2+ years of restaurant management experience required

Experience managing teams and restaurant operations

Ability to analyze sales, labor, and operational reports

Valid driver's license and proof of insurance

Oregon Food Handler's Permit

Basic computer and POS system knowledge

Must be at least 18 years old

Spanish bilingual is a plus

Skills and Competencies

Positive leadership presence

Strong communication and people development skills

High level of organization and accountability

Ability to manage multiple priorities in a fast-paced environment

Strong problem-solving and decision-making ability

Team-oriented and adaptable mindset

Compensation & Benefits

Starting Salary: $80,000 annually

Performance bonus eligibility

Benefits (Medical, dental, vision, 401k matching up to 4%)

Paid time off

Employee meal discounts

Leadership development and career growth opportunities

Schedule Expectations

Full-time leadership role

Availability required for mornings, evenings, weekends, and holidays

Typical schedule averages 45-50 hours per week

Must be able to support the restaurant during peak business needs

Working Conditions

Fast-paced restaurant environment

Standing for extended periods

Exposure to varying kitchen temperatures

Ability to lift up to 50 pounds