Head Of Sales Enablement

Summary

The Head of Sales Enablement will be responsible for building and leading a scalable, data-driven sales enablement function that drives product fluency, tool adoption, and consistent execution across Harbor's Distribution organization. This role will design and implement a structured onboarding and ongoing development framework that equips sales professionals with the knowledge, behaviors, and systems required to deliver differentiated value in the U.S. intermediary marketplace.

This position will partner closely with Distribution leadership, Investment Research, Product, Marketing, and other key stakeholders to create a unified training ecosystem that supports Harbor's growth objectives. The Head of Sales Enablement will serve as the architect of a modern enablement platform that integrates product education, skills development, technology adoption, and execution rigor into a repeatable and measurable process.

Key Responsibilities

• Design and implement a comprehensive, scalable sales training and onboarding framework aligned to Harbor's distribution strategy

• Establish a structured curriculum that integrates product knowledge, market context, selling motions, and behavioral expectations

• Create a consistent enablement operating model that balances tailored learning paths with scalable execution

• Develop a repeatable system to ensure consistent product fluency across all Distribution roles

• Partner with Investment Research and Product teams to translate complex investment strategies into actionable field messaging

• Build product certification programs, structured learning paths, and reinforcement mechanisms to ensure retention and application of knowledge

• Create a best-in-class onboarding experience for new hires across internal and external sales roles

• Establish 30-60-90 day ramp plans, competency benchmarks, and measurable milestones

• Design role-specific development tracks for Business Development Analysts, Regional Investment Consultants, National Accounts, and Specialists

• Drive consistent adoption and effective usage of tools and technology that support Distribution execution

• Partner with leaders to embed tool usage, workflow standards, and consistent operating rhythms into training programs

• Establish enablement frameworks that reinforce disciplined preparation, follow-up, and execution excellence

• Develop and monitor key enablement metrics tied to productivity, product penetration, ramp time, tool adoption, and field effectiveness

• Use data to continuously refine training programs and identify capability gaps

• Deliver regular reporting to Distribution leadership on enablement effectiveness and impact

• Serve as a key connector across Distribution, Investments, Marketing, Product, and other internal teams to ensure messaging consistency and alignment

• Facilitate cross-functional collaboration so training content remains accurate, relevant, and aligned to business priorities

• Oversee the development of modular, multimedia training content including live workshops, digital learning modules, recorded sessions, certifications, and playbooks

• Build a content governance process to maintain relevance and consistency across materials

• Embed Harbor's behavioral expectations into all training initiatives

• Reinforce accountability, agility, collaboration, and intellectual curiosity as core components of performance excellence

Key Behavioral Expectations

• Communication and Engagement

• Drives for Results

• Agility and Adaptability

• Unleashes Innovation

Minimum Qualifications

• Bachelor's degree required

• 8-12+ years of experience in asset management, financial services distribution, sales enablement, or sales training

• Direct experience in a sales role within asset management or demonstrated experience training and developing investment sales professionals

• Deep familiarity with intermediary distribution (RIA, broker-dealer, DCIO, institutional)

• Demonstrated experience building or leading scalable sales training, onboarding, or enablement programs

• Experience driving adoption of tools, technology, and workflow standards within a sales organization

Knowledge, Skills & Abilities Required

• Strong facilitation and communication skills (both oral and written)

• Experience in designing and developing virtual. instructor-led and hybrid training programs

• Ability to work independently and to effectively manage time and priorities

• Is energized by working in a fast-paced company and thrives in a transformative environment

• Strong organizational skills

• Possesses a balance of strategic, technical, operational and tactical training skills with a demonstrated ability to operationalize learning best practices

• Ability to effectively build and maintain rapport with internal stakeholders to develop and deliver training initiatives

• Demonstrated experience in leading change management

• Proven critical thinker who can pull pieces together to identify key themes that drive innovation and holistic learning solutions to complicated problems

• Turn incomplete, conflicting, or ambiguous inputs into solid action plans and can step back, simplify and connect the dots

• Successful experience working cross-functionally across multiple departments with an ability to influence and drive decisions

• Communicates proactively, clearly and concisely, tailoring messages to different audiences to aid understanding

• High resilience, a "can do" attitude

• Considerable experience working with diverse types of learners across career stages

• Flexible and adaptable to change

• Familiarity with sales and marketing tech ecosystem including CRM, marketing automation, content management and learning management systems

Compensation Pay Range: This position offers a competitive base salary range of $175,000-$210,000, commensurate with experience and qualifications.