Health Center Coordinator - Grassy Creek

Division:Eskenazi Health

Sub-Division: FQHC

Req ID: 26530

Schedule: Full Time

Shift: Days

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status

Exempt

Make a Difference at Eskenazi Health Centers

Are you an experienced healthcare leader who thrives in a fast-paced ambulatory environment? Eskenazi Health Center is seeking a collaborative and results-driven Health Center Coordinator to help lead daily operations, support clinical and administrative teams, and advance our mission of providing exceptional care to the communities we serve.

In this role, you'll partner with health center and physician leadership to drive operational excellence, improve patient access, support staff development, and contribute to a culture of continuous improvement. You'll have the opportunity to make a meaningful impact on patient care while helping ensure the efficient operation of one of Indiana's leading community healthcare systems.

What You'll Do

Lead Daily Operations

• Support the Health Center Manager in the day-to-day administration of assigned health center locations, departments, and programs.
• Assist in overseeing administrative, operational, financial, and clinical support functions.
• Promote efficient workflows and operational excellence to maximize patient access and service delivery.
• Ensure compliance with organizational policies, regulatory requirements, and best practices.

Support and Develop Teams

• Provide supervision, coaching, and leadership to staff members.
• Assist with recruitment, onboarding, training, performance management, and employee development efforts.
• Foster an engaged, collaborative, and patient-focused work environment.
• Conduct regular staff rounding and facilitate daily team huddles.

Drive Performance and Improvement

• Monitor operational, quality, and performance metrics to identify opportunities for improvement.
• Support performance improvement initiatives that enhance patient outcomes, operational efficiency, and patient satisfaction.
• Partner with leadership to implement strategic initiatives and communicate organizational priorities.
• Utilize data and continuous improvement methodologies to reduce no-show rates, improve capacity utilization, and enhance patient flow.

Support Financial Stewardship

• Assist in monitoring departmental budgets and resource utilization.
• Ensure accurate expense management and cost control practices.
• Support efficient use of staffing, scheduling, and operational resources.

Job Requirements

Candidates should possess a bachelor's degree in Business, Healthcare Administration, Management, or a related field; however, a minimum of three years of healthcare, leadership, or business management experience may be considered in lieu of a degree. Prior supervisory experience and experience in an ambulatory healthcare setting are preferred. Knowledge of medical terminology, coding, and billing practices is a plus, and RN licensure is preferred. The ideal candidate will demonstrate strong leadership, operational, and communication skills with a commitment to delivering exceptional patient and team experiences.

Join a Team That Makes an Impact

At Eskenazi Health Centers, every role contributes to a healthier community. If you're ready to grow your leadership career while making a meaningful difference in the lives of patients and families, we encourage you to apply.

See What Eskenazi Health Center is All About

Accredited by The Joint Commission and named one of the nation's 150 best places to work by Becker's Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America's best midsize employers' Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the first verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care - Center of Excellence in Women's Health, just to name a few.

Nearest Major Market: Indianapolis