Health Coach (Cardiology) Remote Must reside near Orlando FL

• Provide patient education on chronic disease management, particularly educating them on their heart failure diagnosis and management.
• Provide motivational and clearly communicated educational components including heart health, diet, exercise, medication adherence.
• Establish short-term and long-term goals as part of shared decision-making with the patient and monitor patient progress throughout the program.
• Oversee educational components of the program and ensure accurate documentation, patient progress and completion
• Encourage and motivate patient engagement, advocacy and self-development.
• Follow up on patient communications and return patients’ messages in a timely manner.

• Aim to deliver an excellent patient experience.  
• Build a good rapport and maintain long-lasting relationships with patients and caregivers.  

• Collaborate and work regularly with the clinical team to ensure optimal patient outcomes, including escalating patient concerns in a timely manner, providing patient status updates, and sharing care plan documentation.
• Participate in interdisciplinary team meetings.
• Perform other duties and assist team in patient-centered tasks as assigned. 

• Dedicated to excellence with a passion to see people achieve their health goals, as well as a commitment to growth and self-improvement.
• You are comfortable with taking initiative and ownership of an assignment; from identifying a problem, delivering a solution, and following an outcome.
• Understand how to prioritize work and tasks when daily routines change.
• Excellent at multi-tasking and staying organized.  
• Experience working remotely, but must reside within an hour of Orlando, Fl.
• You bring a positive attitude, are compassionate, and thrive in a team approach.  

• Health coach certification from a program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES). A bachelor’s degree in health sciences preferred.
• Experience in a medical office setting or healthcare environment. Experience in cardiology-related coaching a plus. 
• Experience with telehealth a plus. 
• Strong interpersonal skills to communicate effectively and pleasantly with patients and other care team providers.  

• Excellent customer service skills with the goal of achieving high quality customer satisfaction. 
• Proficiency in working with electronic health records, such as Athena, as well as tools including Microsoft Word, Excel and other computer applications is strongly preferred. 
• Bi-lingual fluency (English and Spanish speaking) highly preferred. 
• This position is remote. A dedicated space to ensure patient privacy with reliable broadband is required.

• 401(k) 
• Health insurance 
• Dental insurance 

• Vision insurance 
• Disability insurance 
• Life insurance 
• Paid time off 

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