Health Information Management Supervisor
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Overview
Job Description
Welcome to Cherry Health - video about Cherry Health
OVERVIEW OF POSITION:
TheHealth Information ManagementSupervisoris responsible foroverseeing therecords and scanningteams of Health Information Management, managing therecords retrieval, destruction,and dispensingprocessesfrom origination to completionwhilekeeping patient records confidential,accurate, and in line with regulatory standardsandensuring competency ofthe team.
Must adhere to theorganizationalPolicies, Procedures, Code of Ethics, and all licensing and accreditation standards of the position. Mustrepresentthe organization’s Missionin all actions andcommunications.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Demonstrate leadership skills that foster a culture of mentoring, coaching,motivating,and engaging staff.
Model and communicate key values in the community and to staff in a way that supports Cherry Health’s mission.
Ensurescheduleandstaffing hoursare sufficient to ensurequality,efficient operationand productivityforpriorities andassignedworkload.
Supervise, train,andevaluatethe competenciesof staff.
Communicate organization initiatives and updates to staff.
Assistin the development and monitoring of department/program budget.
Assistpatients, investigate inquiries andcomplaints,and keepaccuraterecords.
Monitorutilizationand performance of the Health Information Exchange (HIE) system around the status of outgoing records.
Investigate incoming inquiries and/or complaintsinitiatedby patientsandproviders.
Maintain continuing quality improvement andassistin quality management of the teams
Maintain strict confidentiality to all medical records by ensuring no unauthorized persons have access to a patient’s electronic health record.
Uses, protects, anddisclosespatient protected health information (PHI) onlyin accordance withHealth Insurance Portability and Accountability Act (HIPAA) standards.
Understanding and participation in completion of workrequired
Other duties as assigned.
SKILLS / KNOWLEDGE / ABILITIES:
Must be a Registered HealthInformationTechnician
Associates degree, Bachelors preferred
Ability to efficiently organize and prioritize large volumes of workin a fast-paced environment
Ability to work effectively and efficiently under policy driven deadlines
Understanding ofmedical,dentaland behavioral health terminology,anatomy, physiology, surgery, diagnostic testing, radiology, pathology,pharmacologyand various medicalspecialties.
Ability to use complex thinking skills and judgement to ensure compliance with laws, regulations, or standards
Proficient understanding ofHealthInsurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2 and all otherprivacy and confidentiality standards.
Effective timemanagementand process improvement skills
Ability to communicate effectively with staff, colleagues,thepublicand professionals both in verbal and written form.
Ability to follow oral and written instructions.
Ability to complete assigned tasks and complete documentation requirements.
Ability toestablishand maintain effective working relationships.
Demonstrated computer skills and experience working with Microsoft Office and electronic health record (EHR).
COMPETENCIES:
Collaboration
Welcoming
Innovation
Integrity
Professionalism
EXPERIENCE:
3 years of experience in medical records including scanning software. Minimum of twoyearsleadership experience with understanding process improvement. Must understand medical terminology and the release of information process and regulations in a health care setting or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.
EQUIPMENT / TOOLS / TECHNOLOGY:
Desktop or Laptop computer
Telephone with voicemail
Networked copier/printer/facsimile
Microsoft applications (Outlook, Word, Excel, PowerPoint, etc.)
Electronic Health Record (NextGen)
Who we are:
Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, residential re-entry services, school-based health centers and more.
Our Mission:
Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.
Our Vision:
Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.
Our Values:
- Collaboration – Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
- Customer Service – Serve internal and external customers in a welcoming manner with compassionate care.
- Innovation – Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
- Integrity – Uphold the highest ethical standards by being honest and trustworthy.
- Professionalism – Create a positive work environment where we care accountable for our decision, our action and the results.
Benefits:
Cherry Health has excellent benefit offerings dependent on employment status. Check out a sample of the benefits available to our team members below!
- Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
- Medical, Dental and Vision Insurance for you and your family
- Generous Paid Time Off benefit – 4 weeks per year for full time
- Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays!
- 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5%
- MET and MESP 529 Savings Plans
- Pet Insurance!
- Employee Assistance Program
Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
