Health Information Specialist PT

CASA INCSilver Spring, MD

$24 - $27 / hour

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Overview

Schedule

Full-time

Part-time

Career level

Senior-level

Compensation

$24-$27/hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

CASA & CASA IN ACTION SYNOPSIS:CASA’s mission is to create a more just society by building power and improving the quality of life in working-class: Black, Latino/a/e, Afro-descendent, Indigenous, and Immigrant Communities. Our vision is rooted in the collective power of our community, our inclusive, permanent, member-led movement radically transforms communities and systems to ensure the needs, dreams, and aspirations of members are fully met as we strive for justice and full liberation at home and in solidarity with others across the world. CASA has a sister organization, CASA in Action, a separate, but related, nonprofit organization that is exempt from federal income tax under section 501(c)(4) of the Internal Revenue Code. Although CASA and CASA in Action share a common goal of supporting immigrants and low-income people in Maryland, Pennsylvania, Virginia, and Georgia, they are separate organizations with their own board of directors. A set of employees at the two organizations, including the person filling this position, shares their time between the two organizations. This has no effect on salary or benefits.DEPARTMENT SYNOPSIS:The Health and Human Services Department responds to the needs of low-income Latinos and other immigrants and their families, utilizing service provision models that promote building the power of the immigrant community. This includes community education to prevent problems and build on community interest and assets, and working to impact trends that negatively affect low-income Latinos and other immigrants. The Health and Human Services Department includes the Health Promotion and Community Access, Legal, and Immigrant Integration programs.POSITION SUMMARY:Contributes to developing the database of health and human services available to the target population and disseminates this information among the population through CASA’s Bilingual Health Information Hotline. The Health Information Specialist will also contribute to the assessment of actual access to health care services through interviews to clients served by the Hotline. ESSENTIAL RESPONSIBILITIES:

Maintains an up-to-date referral database and will make relevant additions to it in response to needs of the target population.
In coordination with Manager, works on promoting the Information Hotline via direct outreach, advertisements, networking and printed media.
Incorporates into database the basic caller demographics, reasons for calling and referrals provided.

Provides information and referrals as well as navigational assistance to callers as well as walk-in members

Contributes to an ongoing assessment of actual access to health and human services for our target population. This includes, but is not limited to, information on Medicare and Medicaid eligibility.
Maintain a 24-hour maximum response time for all callers who leave voicemails, coordinate access to voicemails with other team members when out on leave.
Submits aggregate data report of Hotline calls and walk in services provided to supervisor.
Participates actively in the annual planning process, including developing and executing individual work plans, evaluating and providing feedback on plans as the year progresses
Participates in program meetings, planning and evaluation
Participation in CASA actions, mobilizations and events as needed and required
Provide quality customer service, interactions and responses to all members, partner organizations, vendors, visitor, callers and any other individual or organization you may encounter in your role with CASA.
Understand and promote CASA membership and services
Maintain a positive attitude
Other Duties as Assigned

EDUCATION/CERTIFICATION/LICENSURE:

comparable experience, degree a plus.
Valid US Driver’s License and a reliable vehicle

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Experience working navigating the social services system in the CASA service area, including general knowledge of the Medicaid, Medicare, WIC health insurance, community clinics, and the healthcare system.
Experience working with the community over the phone as well as in person
Computer skills, database (like salesforce), internet search skills and spreadsheet software skills
Bilingual French and English required
Excellent customer service, problem solver, initiative, great organizational skills.

COMPENSATION: $24.0385 - $27.2262 per hourBENEFITS DESCRIPTION:Who is eligible?

All full time and part time permanent positions working 20 hours or more per week.

What We Offer:

Generous paid time off, including: annual leave starting at three weeks per year (proportional accrual per pay period), two weeks of sick leave, three days of personal leave, and additional compensatory leave for exempt employees.
Sixteen (16) paid holidays per calendar year.
Excellent Benefits Package including employer paid benefits as follow:
- Health, dental, and vision insurance (CASA pays 100% of the premium costs for the employee up to our HMO plan, 55% for couples, 65% for children and 60% for family)
- Basic life and AD&D
- Long and Short Term Disability insurance
- Professional Development: Those pursuing a course of study related to work performed at CASA may be eligible for a reimbursement up to $3,000.
- Employee Assistance Program (EAP)
Additional voluntary benefits:
- FSA Account including Dependent Care.
- 401(k) retirement plan with a 2% employer discretionary match.
- Accident, Critical Indemnity, Hospital insurance.
Allowances:
- Mileage reimbursements for those positions that are required to drive on CASA business.
- Cell Phone stipend for those positions that are required to use their cellphone for CASA business

PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to sit. The employee is occasionally required to stand or walk.When it comes to physical strength, the employee will required to perform medium work. The employee may be required to lift up to 25 lbs.WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate.ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.OSHA: This position is not to handle any human body fluids, biological agents, laboratory chemicals, or be exposed to hazardous materials such as noise, asbestos, or carcinogens.This is a union position, represented in collective bargaining by a Collective Bargaining Agreement with theCommunication Workers of America, Local WBNG 32035 - Communication Workers of America (CWA). If you are offered and accept this position, you will be invited to become a member of the union. All bargaining unit positions require membership or agency fee payer status.CASA Inc. and CASA in Action do not discriminate on the basis of race, color, creed, religion, gender identity, sexual orientation, age, mental or physical disability, ancestry, marital status or national origin.This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. CASA has implemented a mandatory vaccination policy effective 01 February 2022, requiring COVID‑19 Booster vaccination(s) for all employees and prospective employees, AmeriCorps members, and paid or non-paid internships. In accordance with CASA's duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees, AmeriCorps members and interns, and their families, CASA members and visitors, and the community at large from infectious diseases that may be reduced by vaccinations. In making this decision, the executive leadership team reviewed recommendations from the Centers for Disease Control and Prevention, the Advisory Committee on Immunization Practices, CASA’s Legal Counsel and local health officials. All prospective employees will be required to provide proof of COVID 19 vaccination or appropriate medical / religious accommodation documentation prior to the first day of employment with CASA. AmeriCorps member candidates will be required to provide proof of COVID 19 vaccination or appropriate medical / religious accommodation documentation at the time of presenting proof of citizenship and SSN eligibility.

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FAQs About Health Information Specialist PT Jobs at CASA INC

What is the work location for this position at CASA INC?

This job at CASA INC is located in Silver Spring, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at CASA INC?

Candidates can expect a pay range of $24.039–$27.226 per hour for this role.

What employment applies to this position at CASA INC?

CASA INC lists this position under the following employment categories:

Full-time
Part-time

What experience level is required for this role at CASA INC?

CASA INC is looking for a candidate with "Senior-level" experience level.

What benefits are offered by CASA INC for this role?

CASA INC offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, Career Development, 401k Matching/Retirement Savings, Tuition/Education Assistance, Health & Wellness Programs, and Home Office Reimbursement/Stipend for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at CASA INC?

You can apply for this role at CASA INC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.