Healthcare Benefits & Care Navigator
Meta Care IncAustin, TX
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Schedule
Full-time
Education
Nursing (RN, LPN)
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Job Title: Healthcare Benefits & Care NavigatorLocation: Catholic Diocese of Austin, TXJob Type: Full-timeReports to: Vice President of Care ManagementJoin a Mission Bigger Than HealthcareMeta Care is seeking a compassionate, relationship-driven individual to serve as a trusted advocate and guide for health plan members of the Catholic Diocese of Austin.This is more than a traditional healthcare role. We are looking for someone who is passionate about helping people navigate healthcare, understand their benefits, access needed resources, and improve their overall well-being.At Meta Care, we believe in delivering the right care, in the right place, at the right time. Through meaningful relationships and proactive support, our team helps members feel cared for, supported, and never alone in navigating healthcare challenges.This role is ideal for someone with experience in a busy healthcare environment who enjoys helping others, solving problems, and building trusted relationships.About the RoleAs a Healthcare Benefits & Care Navigator, you will serve as a consistent point of contact for members by helping them:
- Understand and utilize healthcare benefits
- Navigate provider networks and healthcare systems
- Coordinate appointments and services
- Access wellness and community resources
- Receive support during health challenges and transitions of care
- Build trusted relationships through outreach and ongoing communication
- Serve as a primary point of contact for members
- Provide guidance and support regarding healthcare and benefits questions
- Educate members on wellness resources and preventive care opportunities
- Identify barriers and connect members to available services and support
- Assist members with scheduling medical and specialist appointments
- Help members navigate provider networks and healthcare systems
- Coordinate third-party services and resources when appropriate
- Connect members with transportation, home support, and community resources
- Provide support following hospitalizations or significant health events
- Help members access wellness tools and programs
- Advocate for members as they work through healthcare challenges
- Work closely with Meta Care's interdisciplinary support team
- Participate in team and client meetings
- Support outreach and member engagement efforts
- Maintain timely documentation and confidentiality
- Medical offices
- Care coordination
- Patient advocacy
- Provider offices
- Referral coordination
- Insurance verification
- Prior authorizations
- Population health
- Benefits navigation
- Practice management
- Strong interpersonal and communication skills
- Compassionate and service-oriented mindset
- Ability to manage multiple priorities
- Strong organizational skills and follow-through
- Comfort working independently and collaboratively
- Basic Microsoft Office proficiency
- Medical, dental, and vision insurance
- Meta Care contribution of 90% toward individual medical premiums
- Retirement plan
- Seven paid holidays
- Vacation and sick leave
Powered by JazzHR
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Healthcare Benefits & Care Navigator Jobs at Meta Care Inc
What is the work location for this position at Meta Care Inc?
This job at Meta Care Inc is located in Austin, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Meta Care Inc?
Employer has not shared pay details for this role.
What employment applies to this position at Meta Care Inc?
Meta Care Inc lists this role as a Full-time position.
What experience level is required for this role at Meta Care Inc?
Meta Care Inc is looking for a candidate with "Senior-level" experience level.
What education level is required for this job?
The education requirement for this position is Nursing (RN, LPN). Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by Meta Care Inc for this role?
Meta Care Inc offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Meta Care Inc?
You can apply for this role at Meta Care Inc either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.