Healthcare Business Analyst

Job Title- Healthcare Business Analyst Location: Charlotte, NC - OnsiteUS Citizen preferredNote: below skills are mandatory and need only local resource.

• ADO, and data querying and analytics knowledge is mandatory
• Helix analytics - Highly preferred.

Job Summary:We are seeking a detail-oriented and proactive Business Analyst to join our healthcare technology team in Charlotte. This role is ideal for candidates with 2–3 years of experience in healthcare IT or patient-focused applications, with a proven ability to gather requirements, write user stories, and manage tasks efficiently. Experience in working with dining or patient-facing apps in a healthcare setting is highly desirable.Key Responsibilities:

• Collaborate with stakeholders to gather and analyze business and functional requirements.
• Translate requirements into user stories, process flows, and test cases.
• Work closely with product owners, developers, and QA teams to ensure alignment and clarity.
• Participate in sprint planning and manage story grooming sessions.
• Use task/project management tools (e.g., JIRA, Azure DevOps, Trello, or Asana) to track deliverables.
• Maintain clear and organized documentation of requirements and change requests.
• Assist in user acceptance testing (UAT) and validate test results.
• Conduct impact analysis and present findings to stakeholders.
• Focus on improving the end-user experience, especially in areas related to patient dining, meal ordering apps, or inpatient services.

Required Qualifications:

• Bachelor’s degree in Business, Information Systems, Healthcare Management, or related field.
• 2–3 years of experience as a Business Analyst in a healthcare or health tech setting.
• Proven experience in writing user stories, test cases, and working in Agile environments.
• Experience with dining applications or patient meal services is a strong plus.
• Familiarity with HL7, FHIR, or EHR/EMR systems is desirable.
• Strong understanding of task and project management best practices.
• Excellent communication skills – both written and verbal.
• Ability to manage multiple stakeholders and prioritize competing demands.

Preferred Tools & Skills:JIRA, Confluence, Azure DevOpsMicrosoft Office Suite (especially Excel and PowerPoint)SQL (basic queries for data validation)Balsamiq, Lucidchart, or similar for wireframes/process flows

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