Healthcare Coordination Specialist III - Major Jenkins

At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do, from empowering residents to supporting your personal and professional growth. Together, we're transforming lives through affordable housing and inclusive communities.

The Healthcare Coordinator Specialist III will develop strategies to link residents with health care and care coordination services. Develop relationships with the primary care clinics, medical providers, care coordinators, health plans and other health service providers to increase the health and wellness of residents and reduce unnecessary healthcare utilization. This is a grant-based position. This position is not eligible for a hybrid work schedule.

Major Jenkins Apartments provide permanent supportive housing for low-income individuals in Chicago.

Pay: $24-25.71/hour, dependent on experience.

BENEFITS

• Multiple healthcare plan options, vision and dental insurance with free basic dental option

• 403(b) retirement plan with employer match

• Generous paid time off: 15 days PTO in your first year, 12 holidays, 2 floating holidays, and paid time off between Christmas and New Year's

• Early close Fridays year-round (3 paid hours) and early close before holidays

• Paid parental and caregiver leave

• Paid volunteer time

• Employer paid life insurance

• Free Employee Assistance Program (EAP)

• Pet insurance options

DUTIES

• Maintain detailed knowledge of the health care system, key service providers and health care delivery system developments related to the health needs of residents.
• Collaborate with Resident Service Coordinators (RSC) to identify residents most in need of care-coordination and self-management assistance and determine what staff member is most appropriate to provide this assistance.
• Accurately identify/assess resident assets and needs to connect them effectively to resources and help them set personal goals, while recognizing their knowledge and experience.
• Develop partnerships with the primary care clinics, medical providers, hospital discharge planning team, care coordinators, health plans and other health service providers who work with the largest numbers of residents at high risk of health problems and elevated health care utilization ("high health risk").
• Implement procedures for consented exchange of information to facilitate collaborative care coordination and effective health self-management by residents.
• Work one-to-one with selected high-risk residents to increase their engagement with health care, care coordination and wellness services.
• Assists with grant management and compliance reporting

MINIMUM QUALIFICATIONS

• High School Diploma or equivalent.
• Two (2) years of experience in a position that involved coordination among frequent interaction with patience/clients, health care providers, care coordinators, health plans, and other service systems critical to health.

PREFERRED QUALIFICATIONS

• Bachelor's Degree in Healthcare Management, Public Health, or related field.