landing_page-logo
Sign Up
Hiregy logo

Healthcare Customer Service - Bilingual: Spanish/English

HiregyLakeland, FL

$19 - $19 / hour

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Overview

Remote
On-site
Compensation
$19-$19/hour

Job Description

#IND123

Job ID 23434: Foundation Support Advocate – Bilingual: Spanish/English

Location: Lakeland, FL 33810 – This position is onsite

Pay: $19.00RPhT active: $20.50

Type: Contract to hire

Training schedule: Monday to Friday 9am to 5:30pm (two weeks)

• Schedule: Available shifts may vary• Monday to Friday: 8am to 4:30pm• Monday to Friday: 9am to 5:30pm• Monday to Friday: 9:30am to 6pm• Monday to Friday: 10:30 to 7pm• Monday to Friday: 11am to 7:30pm• Monday to Friday: 11:30am to 8pm

Start date: 6/15/2026

Job description

  1. Assist patients with enrollment into free medication assistance programs by reviewing applications, verifying eligibility, and determining qualification based on Federal Poverty Level (FPL) guidelines.
  2. Communicate with patients, healthcare providers, and internal teams regarding application status, benefit verification, medication support, and required documentation.
  3. Manage a high-volume caseload while providing timely follow-up on application decisions, case updates, and ongoing patient support.
  4. Maintain accurate documentation within internal systems and application status portals while ensuring compliance with program guidelines and healthcare regulations.
  5. Deliver compassionate customer service by helping patients navigate specialty medication programs, resolving issues efficiently, and supporting access to therapy.

Nice to have:

  • Previous specialty pharmacy experience

Requirements:

  • Must be bilingual: Spanish/English
  • Must have healthcare, medical, claims, insurance/preauthorization or any pharmacy related experience
  • High school diploma or equivalent
  • Background check required
  • Drug screening required

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with SonaraApply manually
pay-wall

FAQs About Healthcare Customer Service - Bilingual: Spanish/English Jobs at Hiregy

What is the work location for this position at Hiregy?
This job at Hiregy is located in Lakeland, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Hiregy?
Candidates can expect a pay range of $19–$19 per hour for this role.
What employment applies to this position at Hiregy?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Hiregy?
You can apply for this role at Hiregy either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.