Healthcare Dining Services Manager

Who We Are:

NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at www.NEXDINE.com.

Position: Healthcare Dining Services Manager

Location: Endwell, NY

Schedule: Full time

Salary: $70,000/yr

Pay Frequency: Weekly - Direct Deposit

What We Offer You:

• Generous Compensation & Benefits Package

• Health, Dental & Vision Insurance

• Company-Paid Life Insurance

• 401(k) Savings Plan

• Paid Time Off: Vacation, Holiday, Sick Time

• Employee Assistance Program (EAP)

• Career Growth Opportunities

• Various Employee Perks and Rewards

Job Summary:

The Healthcare Dining Services Manager reports directly to the General Manager and plays a key role in supporting daily dining operations within a healthcare or senior-living environment. This position ensures that all culinary and service standards meet the nutritional, safety, regulatory, and hospitality expectations of patients, residents, visitors, and clinical partners. The Dining Services Manager assists in leading the dining team to provide an exceptional mealtime experience that supports overall resident well-being, clinical dietary needs, and therapeutic nutrition plans. This role helps maintain strong client and resident relationships by ensuring consistent communication, responsiveness, and a high standard of service.

Essential Functions

Operations

• Responsible for maintaining vendor relationships.

• Inspect supplies, equipment, or work areas to ensure conformance to established standards.

• Arrange for equipment purchases or repairs.

• Purchasing of all food or other supplies needed to ensure efficient operation ensuring quality control practices are in place for receiving all products.

• May determine production schedules and staff requirements necessary to ensure timely delivery of services, including all essential functions of payroll processing.

• Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines, and productivity are maintained.

• Compile and record production or operational data on specified forms.

• Manage client relationships to maintain client satisfaction and account retention.

Financial

• Assist with management of department controllable expenses (P&L) including food costs, labor, supplies, uniforms and equipment, specific to budgetary guidelines.

• May assist in budgetary process.

• May assign prices to menu items, based on food, labor, and overhead costs.

• Responsible for inventory management.

• May assist with submission of financial reporting to the corporate office per NEXDINE guidelines.

• May assist operations in financial recordkeeping.

People

• Responsible for people management to include, but not limited to, recruitment, hiring, termination, review process, and management of unit staff.

• May instruct, train and supervise employees on essential job functions.

• Provide excellent customer service to include being attentive, approachable, greeting and thanking customers.

Culinary

• May assist with the oversight of culinary operations. Responsible for the quality of all food products and ensure that standards are met.

• May perform other duties and responsibilities as assigned

Qualifications:

• 2 years of food service experience.

• Strong background in culinary arts

• Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.

• Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.

• Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels.

• Financial, budgetary, accounting and computational skills.

• Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

• ServSafe Certification is preferred.