Healthcare Functional Analyst I

System OneBaltimore, MD

$33 - $33 / hour

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Overview

Remote

On-site

Compensation

$33-$33/hour

Job Description

Operations Analyst / Operations Support Specialist

Location: Baltimore, MD 21224 (Onsite)Employment Type: 6-Month Contract-to-HireSalary: $32.95/hr (W2 Only)

Job Summary

We are seeking an Operations Analyst / Operations Support Specialist to support and improve business operations by analyzing processes, identifying root causes of issues, developing solutions, and providing operational support to internal customers. This role is highly focused on problem-solving, process improvement, documentation, testing, and stakeholder support.

Key Responsibilities

Analyze operational issues, identify root causes, and recommend effective solutions.
Research and improve business processes and operational workflows.
Support users by providing operational guidance, answering questions, and delivering training.
Develop and maintain Standard Operating Procedures (SOPs) and other documentation.
Create and execute testing methods to validate operational processes and system changes.
Document test results and operational findings.
Collaborate with cross-functional teams to support ongoing operational initiatives.
Continuously enhance knowledge through training and professional development.

Qualifications

Bachelor's degree in Business Administration or a related field.
OR an additional 4 years of relevant experience in lieu of a degree.
Minimum 2 years of experience in an operational, business support, or operations analysis role.
Strong analytical and problem-solving abilities.
Excellent written and verbal communication skills.
Ability to work independently and manage multiple priorities.
Strong organizational and time-management skills.
Proficiency with Microsoft Office Suite, particularly Excel and Outlook.

Preferred Skills

Experience developing SOPs and process documentation.
Background in operational process improvement.
Experience conducting testing and documenting results.
Healthcare industry experience is a plus.
Familiarity with Adobe Acrobat.

What We're Looking For

The ideal candidate is detail-oriented, organized, and proactive, with strong analytical skills and the ability to identify process improvements while supporting day-to-day operational activities in a fast-paced environment.

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FAQs About Healthcare Functional Analyst I Jobs at System One

What is the work location for this position at System One?

This job at System One is located in Baltimore, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at System One?

Candidates can expect a pay range of $32.95–$32.95 per hour for this role.

What employment applies to this position at System One?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at System One?

You can apply for this role at System One either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.