Healthcare Intake/Referral Associate

MediTelecareMiddletown, CT

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Hybrid remote

Benefits

Health Insurance

Job Description

The company is a leading telehealth provider of behavioral health care services based in Middletown, CT. We provide world-class clinicians to patients, virtually, in long-term care facilities who wouldn't otherwise have physical access to specialized care. We are looking for energetic, hard-working individuals to help the company as we execute on our growth plan.

The Healthcare Intake/Referral Associate will need to be an independent worker, detail-oriented, and have a sense of urgency. Additionally, they will have strong organizational habits and must have the ability to meet critical deadlines. The person in this role is responsible for managing the daily patient referral and authorizations process.

*Please note - this position is Hybrid with 5 days a week required for 4-6 weeks, then will transition to 3 days a week required in-office*

ESSENTIAL FUNCTIONS:

Provide outstanding customer service to all facilities, patients, and patient familiesPatient registration and handling of all intake calls and emails for over 400 facilities across the US

Process new patient intakes by securing required information and authorizations necessary for treatmentVerify patient eligibility for insurance reimbursement

Submit patient information into the Company’s Electronic Health Record SystemProfessional image in appearance, words and actions

Efficiently use payer portals to obtain claim status and authorizationsKNOWLEDGE, SKILLS AND ABILITIES:3 years or more of previous experience in the healthcare industry

Demonstrated understanding of the medical insurance eligibility verification processKnowledge of the medical billing process

Experience with any medical billing or practice management softwareIntermediate to expert level skills in MS Office and MS OutlookMinimum high school diploma or GED

This job description is not inclusive and there may be other tasks and responsibilities that you will perform as required.

About Us

MTC Care is the industry leader in providing exceptional behavioral health services to patients residing in skilled nursing and assisted living communities. Our commitment to delivering top-notch behavioral health services reflects a deep understanding of the challenges faced by aging residents. Our clinical team includes trained psychiatry and psychology providers with a focus on tailored interventions to ensure quality of life for patients, a supportive environment that promotes mental well-being, interdisciplinary collaboration, and compliance with regulatory organizations.

MTC Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We are committed to fostering an inclusive and diverse workplace.

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FAQs About Healthcare Intake/Referral Associate Jobs at MediTelecare

What is the work location for this position at MediTelecare?

This job at MediTelecare is located in Middletown, CT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at MediTelecare?

Employer has not shared pay details for this role.

What employment applies to this position at MediTelecare?

MediTelecare lists this role as a Full-time position.

What experience level is required for this role at MediTelecare?

MediTelecare is looking for a candidate with "Senior-level" experience level.

What benefits are offered by MediTelecare for this role?

MediTelecare offers Health Insurance for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at MediTelecare?

You can apply for this role at MediTelecare either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.