Healthcare Integration Analyst (Remote Opportunity) (Remote)

VetsEZAustin, TX

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

We are currently looking for a Senior Healthcare Interoperability Support Specialist for a 100% remote position supporting a large federal government healthcare modernization project. This role provides technical support for deployed EHR, HIE, FHIR, API, and interface services, helping facilities, vendors, and integration partners resolve issues and use those services effectively.

The specialist works independently and coordinates with engineering, onboarding, testing, and platform teams. The role may also provide technical guidance to the support team.

The candidate must reside within the continental US.

Responsibilities

Provide centralized technical assistance to healthcare facilities, vendors, developers, and integration partners using deployed interoperability services.
Troubleshoot EHR, HIE, FHIR, API, interface, connectivity, configuration, onboarding, and data-exchange issues.
Work with users and technical stakeholders to define issues, identify root causes, and coordinate solutions across engineering, onboarding, testing, and platform teams.
Maintain knowledge-base articles, troubleshooting procedures, known-issue records, and resolution guidance.
Document defects, fixes, configuration changes, and recurring issues to support operations and continuous improvement.
Provide technical guidance and onboarding support, and perform validation testing to confirm issue resolution and system readiness.
Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

Requirements

Bachelor's degree and 7+ years of related experience in technical support, systems integration, healthcare IT, or a related field.
Experience troubleshooting healthcare interoperability services, including EHR integrations, HIE connections, FHIR services, APIs, or interfaces.
Ability to diagnose connectivity, configuration, and data-exchange issues and identify root causes.
Experience documenting and tracking technical issues, defects, resolutions, and support procedures.
Strong communication skills and the ability to explain technical issues and solutions to users, vendors, and technical teams.
Ability to work independently, coordinate across teams, and guide others through complex support issues.

Additional Qualifications

Experience supporting facility or vendor onboarding for healthcare data-exchange services.
Experience using remote support software, IT help desk systems, and knowledge-base tools.
Experience supporting Department of Veterans Affairs healthcare systems or other federal Health IT programs.

Security Clearance Requirements

U.S. Citizenship is required.
All selected candidates must successfully complete a background check.
Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position.

Benefits

Medical/Dental/Vision
401k with Employer Match
PTO + Federal Holidays
Corporate Laptop
Training Opportunities
Remote Opportunity

VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Sorry, we are unable to offer sponsorship at this time.

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FAQs About Healthcare Integration Analyst (Remote Opportunity) (Remote) Jobs at VetsEZ

What is the work location for this position at VetsEZ?

This job at VetsEZ is located in Austin, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at VetsEZ?

Employer has not shared pay details for this role.

What employment applies to this position at VetsEZ?

VetsEZ lists this role as a Full-time position.

What experience level is required for this role at VetsEZ?

VetsEZ is looking for a candidate with "Senior-level" experience level.

Does VetsEZ allow remote work for this role?

Yes, this position at VetsEZ supports remote work, giving candidates the flexibility to work outside the primary office location.

What benefits are offered by VetsEZ for this role?

VetsEZ offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at VetsEZ?

You can apply for this role at VetsEZ either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.