Healthcare Medical Investigator
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Overview
Job Description
Job Summary
Healthcare Medical Investigator
TEEMA
Contract
Hybrid | Phoenix, AZ, United States
The Opportunity
You’re the kind of person who is always looking to learn. You want to grow into something greater and you’re looking for an employer encourages and supports your professional development. TEEMA promotes advancement and rewards our employees based on individual performance and merit. Sure you’ll have exposure to the team, but all of our people are accountable for their success. Competitive and focused, our team is on a mission to deliver excellence. We also know that this can only be accomplished by supporting our employee growth and development. By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. This a culture of winning. At TEEMA we breed winners.
Responsibilities
Investigate medical cases and collect necessary data for case reviews.
Manage and prioritize a caseload using established pipelines and SLAs.
Ensure compliance with applicable healthcare regulations and privacy requirements.
Document findings clearly for internal quality audits and regulatory needs.
Collaborate with clinical teams to verify medical information and timelines.
Maintain accurate records of investigations, outcomes, and case status updates.
Maintain high visibility of work activity through transparent status updates and dashboards.
Prepare concise investigation summaries for stakeholders and leadership.
Identify process improvements to increase efficiency and data quality.
Utilize data to forecast potential case volumes and plan resource allocation.
Participate in regular performance reviews to track targets and outcomes.
Support onboarding and mentoring of new team members to foster growth.
Experience/Qualifications
Healthcare data privacy and HIPAA compliance knowledge.
Experience conducting medical investigations and case reviews.
Ability to manage caseload with SLAs and priority queues.
Strong documentation and medical record-keeping skills.
Collaboration with clinical teams to verify information and timelines.
Proficiency with dashboards, status updates, and data visibility.
Experience with data analysis to forecast case volumes and resource needs.
Process improvement mindset with track record of driving efficiency.
Ability to mentor and onboard new hires in a scalable manner.
Hybrid work adaptability and self-management in a growth-focused environment.
What's in it for you? (Salary, Commissions & Benefits)
Hybrid work model based in Phoenix, AZ — enjoy a flexible blend of remote and on-site work
Competitive base salary as the core of your compensation package
Automate your job search with Sonara.
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