Healthcare Operations Manager (Lab)

JOB SUMMARY

SCHEDULE - Tuesday Friday 5pm - 3am With One Working Saturday 

LOCATION: DeLand, Florida USA

JOB DESCRIPTION

The Manager, Laboratory (Special Chemistry, Auto Chemistry and Hematology Lab) will be responsible for management of the core laboratory. The Manager assesses compliance with applicable State and Federal laws, adheres to CAP guidelines and Quality Assurance standards. The Laboratory Manager will adhere to corporate standard policies and procedures related to job performance, customer interactions, teammate relations, and information confidentiality. This position may be either licensed or non-licensed, and may work a designated shift to include days, evenings or nights. This position will report to the Sr. Director/Director of Laboratory Operations or Sr. Manager, Lab.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Plans, organizes and supervises teammates to ensure high quality teammate customer service
• Manages all teammate employment activity such as hiring, promoting, job performance, evaluations, and disciplinary actions with appropriate approvals as required.
• Provides work direction for department teammates
• Determines staffing plans that promote the most effective use of all teammates; ensure coverage during teammate absences
• Responsible for accuracy and promptness of test results and reporting of test results in service line
• Apply clinical theoretical knowledge and scientific methods in problem solving
• Monitors workflow and delegate responsibilities to team members
• Collaborates in the laboratory quality improvement program including performance and evaluation of key laboratory outcome indicators including financial metrics (including but not limited to budgets, operating and capital, P&L, internal projects) by monthly review of departmental expenditures
• Evaluates regulatory and certification requirements ensuring that the section is inspection ready
• Follows established Standard Operating Procedures to meet and exceed regulatory and accrediting agencies requirements

EDUCATION AND EXPERIENCE

• Bachelors Degree required
• 6 years of Clinical Laboratory experience - preferred
• 6 years of Healthcare Operations experience - required
• Current Florida license as a Supervisor in Special Chemistry, Auto Chemistry, and Hematology and certified by a professional laboratory certifying agency, I.E. ASCP or eligible; - preferred

CULTURE

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

BENEFITS

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counselling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: in a variety of programs to help strong performers grow within their career and on-demand virtual leadership and development courses the companys online training platform.