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Healthcare Operations Manager

HR AllianceDearborn, MI

$70,000 - $80,000 / year

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Overview

Remote
On-site
Compensation
$70,000-$80,000/year

Job Description

Healthcare Operations Manager
Department: OperationsReports To: Executive Director / Chief Operating Officer
Position Summary:
The Healthcare Operations Manager oversees the daily operations of the Autism Center, ensuring efficient delivery of ABA therapy and related services while maintaining compliance with healthcare regulations, payer requirements, and organizational policies. This role partners with clinical, administrative, credentialing, billing, and scheduling teams to optimize patient access, staff productivity, operational performance, and financial outcomes. 
Key Responsibilities:
  •  Manage day-to-day center operations across multiple service lines and locations. 
  •  Oversee patient intake, scheduling, authorizations, and service coordination. 
  •  Ensure compliance with Medicaid, commercial insurance, HIPAA, and state regulations. 
  •  Lead provider credentialing and payer enrollment processes. 
  •  Monitor operational KPIs, including census, utilization, cancellations, productivity, and revenue cycle metrics. 
  •  Develop and implement policies, procedures, and workflow improvements. 
  •  Collaborate with Clinical Directors, BCBAs, and therapy teams to support high-quality care delivery. 
  •  Supervise administrative staff and provide coaching, training, and performance management. 
  •  Support budgeting, forecasting, and cost-control initiatives. 
  •  Manage vendor relationships, facility operations, and operational projects. 
  •  Drive continuous improvement initiatives to enhance patient and family experience. 
Qualifications:
  •  Bachelor's degree in healthcare administration, Business Administration, Public Health, or related field. 
  •  3–5+ years of healthcare operations leadership experience. 
  •  Experience in ABA therapy, behavioral health, autism services, or pediatric healthcare preferred. 
  •  Strong knowledge of insurance authorization, credentialing, compliance, and healthcare regulations. 
  •  Experience with EHR/EMR systems and operational reporting. 
  •  Proven leadership, project management, and process improvement skills. 
Core Competencies:
  •  Operational Excellence.
  •  Regulatory Compliance.
  •  Financial & Revenue Cycle Management. 
  •  Strategic Planning. 
  •  Team Leadership. 
  •  Process Improvement.
  •  Stakeholder Management. 
  •  Data-Driven Decision Making. 
  •  Patient & Family-Centered Service.
About HR Alliance:

HR Alliance Group (HRA) is the core organization that unites all divisions into one integrated network — connecting HR, business support, financial management, therapy, and home healthcare. We centralize strategy and governance so every company and every service moves in one direction with shared values, shared standards, and shared purpose. Everything we do is designed to help people and organizations thrive through alignment, clarity, and support.

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FAQs About Healthcare Operations Manager Jobs at HR Alliance

What is the work location for this position at HR Alliance?
This job at HR Alliance is located in Dearborn, MI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at HR Alliance?
Candidates can expect a pay range of $70,000 and $80,000 per year.
What employment applies to this position at HR Alliance?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at HR Alliance?
You can apply for this role at HR Alliance either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.