Healthcare Production Support Lead

Two95 International Inc.Philadelphia, PA

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Job Description

Job Summary

Our Greater Philadelphia area client is looking for an Healthcare Production Support Lead. Step into a role where your leadership, technical depth, and healthcare impact truly matter—own critical clinical systems, guide a high‑performing global team, and be the person who keeps mission‑essential data flowing when it counts most, for an organization that is leading the Payer space (Population Health Management, Medicaid/Medicare).

Position Description:

· Monitoring and hands-on coding most of the day to ensure the issues are working well.

o 60% Production Support/Monitoring

o 40% Development in .Net and SSIS as needed

· Oversee production stability, high‑priority workflows, and time‑sensitive operations, including early‑morning through evening processing and SLA‑critical activities

· Partner closely with business groups, compliance, and customer‑facing teams to understand needs, lead conversations, and drive issue resolution and system improvements

· Provide guidance to offshore production support teams responsible for clinical, PHM, and MCO application ecosystems

Requirements

Required Skills:

· 7+ years experience must be able to be both technical and functional – monitoring, and also debugging code.

- 60% Production Support/Monitoring

- 40% Development in .Net and SSIS as needed

· Hands-on experience with SSIS, .NET, C# for modification to code as needed

· Production Support for incident resolution

· Understand technicalities of batch interfaces

· Excellent communication – to report up to leadership in a proper format

· 7+ years working with healthcare technology platforms

· Understand SOPs, create SOPS (Standard Operating Procedures)

· Work with the appropriate team to make sure these issues get resolved

· Experience with data integrations, ETL pipelines, and real‑time system interactions

· Strong SQL capabilities, solid analytical thinking, and the ability to collaborate with engineering teams to diagnose and resolve technical problems

· Proven experience guiding onshore/offshore staff, communicating effectively with business stakeholders, and working within structured SDLC and Agile environments

· Available any time from 7am to 10pm during the time that jobs are running

Bonus Skills:

· Azure Cloud experience highly preferred

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FAQs About Healthcare Production Support Lead Jobs at Two95 International Inc.

What is the work location for this position at Two95 International Inc.?

This job at Two95 International Inc. is located in Philadelphia, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Two95 International Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at Two95 International Inc.?

Two95 International Inc. lists this role as a Full-time position.

What experience level is required for this role at Two95 International Inc.?

Two95 International Inc. is looking for a candidate with "Director" experience level.

What is the process to apply for this position at Two95 International Inc.?

You can apply for this role at Two95 International Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.