Healthcare Revenue Cycle Transformation Senior Manager

You Belong Here

The Protiviti Career providesopportunityto learn, inspire, and advance within a collaborative and inclusive culture.We hire curious individuals for whom learning is a passion. We lean into our mission:We Care. We Collaborate. We Deliver.At every level, we champion leaders wholiveour values ofintegrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.

Where We Need You: 

Protiviti is seeking aRevenue Cycle TransformationSeniorManagerto join ourgrowingHealthcare practice. 

What You Can Expect:

As aSeniorManager, you will lead revenue cycle initiatives for healthcare clients, partnering with finance, operations, and clinical leaders to address complex challenges across the revenue cycle. You will manage projects end‑to‑end, from assessment through implementation, and play a key role in turning insights into practical, sustainable improvements.You will oversee project teams, manage timelines and deliverables, and support executive decision‑making with data‑driven recommendations. Managerscontributeto account growth byidentifyingopportunities, supporting proposals, and helping expand trusted client relationships.Beyond client delivery, you will support team development by mentoring consultants and senior consultants, sharing best practices, and contributing to internal capabilities and thought leadership within the healthcare practice.

What Will Help You Be Successful:

• Lead complex engagements with confidence,balancingdelivery quality, client expectations, and team performance.

• Identifyimprovement opportunities and translate analysis into clear, actionable recommendations.

• Support value creation by helping define success metrics and quantifying operational andfinancial impact.

• Communicate effectively with client leaders, adapting messages for executive and operational audiences.

• Collaborate across teams while developing others and contributing to practice growth, including executingengagements in bothaudit/assessment as well as consultativeenvironments.

• Experience leading revenue cycle improvement initiatives across hospitals, physician groups, or integrated health systems. 

• Ability to assesscurrent stateoperations,identifyroot causes, and design practical process and performance improvements. 

• Comfort working with revenue cycle data and KPIs to support decisionmaking and performance tracking. 

• Experience translating findings into clear recommendations and implementation plans. 

• Strong project management skills, including managing scope, timelines, and multiple workstreams. 

• Interest in mentoring junior team members and contributing to a collaborative team culture.

Do Your Talents Include the Following?

Client Advisory & Engagement Leadership

• Leadingrevenue cycle assessments across multiple healthcare clients to evaluate operational effectiveness, financial performance, and regulatory compliance.

• Servingas the primary client‑facing manager for complex engagements,facilitatingexecutive‑level discussions with CFOs and other senior financial, operational, and clinical leaders.

• Translatingcomplex operational findings into clear, actionable executive recommendations.

• Managingproject timelines, deliverables, budgets, and client communications to ensure high-quality consulting outcomes.

Revenue Cycle Optimization & Transformation

• Assessingand redesign revenue cycle workflows includingthose from patient access to cash collections and posting.

• Identifyingroot causes of revenue leakage anddevelopingcorrective action plans.

• Designingand implementingprocess improvement initiatives to improve KPIs such asDays in A/R, clean claim rate, denial and net collection rate, avoidable adjustments, charge lag, etc.

Analytics & Performance Management

• Analyzingdaily, weekly, and monthly revenue cycle performance metrics.

• Developingexecutive dashboards and reporting tools to support client decision-making.

• Providingbenchmarking analysis andfinancial impactmodeling to quantify ROI opportunities.

• Monitoringoperational and financial indicators to proactively identify risks and performance gaps.

Regulatory & Reimbursement Expertise

• Advisingclients on CMS regulations, third-party payor guidelines, and state/federal reimbursement policies.

• Ensuringrevenue cycle processes align with compliance requirements and payer contract terms.

• Supportingclients in mitigatingtimelyfiling risk and audit exposure.

Implementation & Change Management

• Leadingimplementation of redesigned workflows and operational protocols.

• Developingpolicies, procedures, and training materials to support future-state processes.

• Facilitatingstaff education sessions and leadership workshops to drive adoption.

• Guidingclients through operational transitions from current-state tooptimizedfuture-state environments.

Team Leadership & Business Development

• Supervisingandmentoringconsultants and senior consultants on engagements.

• Supportingproposal development, RFP responses, and scope-of-work creation.

• Contributingto thought leadership, best practices, and internal capability development.

• Buildingandmaintainingstrong client relationships to expand consulting opportunities.

Your Educational and Professional Qualifications:

• Bachelor’s degree ina relevant field(Accounting, Finance, IT, Healthcare Administration, HIM, Economics, or Business).

• 8+ years of experience in healthcare consulting, advisory services, compliance, internal audit, or provider revenue cycle operations.

• Experience working withtop commercial electronic healthrecord systems, includingEpic (Resolute HB/PB, Cadence, Prelude, or related modules); Epic certificationa plus.

• Strong understanding of reimbursement, payer regulations, CMS guidelines, and revenue integrity practices.

• Experience building analyses, dashboards, or models to support operational and financial improvement.

• Healthcare industry specific certifications (e.g., CHIAP, CRCR, CHFP, CHC, CHPC, CHRC,CRIP, CHRI,etc.), or similara plus.

Our Hybrid Workplace

Protiviti practices a hybrid model, which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirements varies by client, project, team, and other business factors. Our people work bothin personin local Protiviti offices and on client sites, which can include local or out-of-state travel based on our projects and client requests and commitments. 

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