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Help Desk/MAC Engineer

Lincoln ITNY, NY
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Overview

Schedule
Full-time
Career level
Entry-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Job Overview

We are currently seeking a full time Level I/II MAC and PC Support Engineer with a 1+ years of extensive hands on experience with the following: iMac and Macbook repairs, also all OSX operating systems. Support all MAC and Windows environments on site. 

Responsibilities

  • Provide phone support and remote remediation for workstation issues
  • Troubleshooting and resolving customer system problems across a broad range of technologies
  • Provide remote installations of new software and upgrades
  • Provide remote installation of service Packs and security updates
  • Provide onsite support and installations to clients when necessary
  • Provide help desk support including analyzing and resolving end-user issues

Skills & Experience

  • Knowledge of MAC and Windows operating systems and desktop applications
  • Experience with installing, configuring, and administering a broad range of technologies
  • Excellent written and verbal communication skills
  • Knowledge of Cisco Phone Systems a plus
  • Certifications a plus

Company Overview

Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!

Benefits

Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere.

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FAQs About Help Desk/MAC Engineer Jobs at Lincoln IT

What is the work location for this position at Lincoln IT?
This job at Lincoln IT is located in NY, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Lincoln IT?
Employer has not shared pay details for this role.
What employment applies to this position at Lincoln IT?
Lincoln IT lists this role as a Full-time position.
What experience level is required for this role at Lincoln IT?
Lincoln IT is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Lincoln IT for this role?
Lincoln IT offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Career Development, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Lincoln IT?
You can apply for this role at Lincoln IT either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.