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Help Desk Manager - Pipeline

Orion ConsortiumFort Meade, MD
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Overview

Schedule
Full-time
Career level
Director
Remote
On-site

Job Description

TS/SCI FS poly required.

*This is a pipeline position for an anticipated new contract, with staffing expected to begin in November 2026. Employment opportunities are contingent upon final staffing requirements. Applications are being accepted in advance to identify qualified candidates for potential openings.*DescriptionProvide daily supervision and direction to staff who are responsible for AI, AI-assisted, chat, phone and/or in-person support to users in the areas of communications, collaboration tools, and applications. Serve as the first point of contact for troubleshooting Help Desk performance. Manage via performance metrics, gather and present usage statistics and information.Requirements TBDClearance Required: TS/SCI with Full-Scope polygraph 

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FAQs About Help Desk Manager - Pipeline Jobs at Orion Consortium

What is the work location for this position at Orion Consortium?
This job at Orion Consortium is located in Fort Meade, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Orion Consortium?
Employer has not shared pay details for this role.
What employment applies to this position at Orion Consortium?
Orion Consortium lists this role as a Full-time position.
What experience level is required for this role at Orion Consortium?
Orion Consortium is looking for a candidate with "Director" experience level.
What is the process to apply for this position at Orion Consortium?
You can apply for this role at Orion Consortium either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.