Help Desk Specialist

PayentryNorcross, GA

$24 - $27 / hour

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Overview

Compensation

$24-$27/hour

Job Description

Payentry is looking for a Help Desk Specialist to join the Systems department. This role is responsible for installations, configurations, troubleshooting, and resolutions related to hardware and software components the company uses. Successful individuals will have experience and a proven record of working independently and as part of a team to address of resolve technical needs. This is position will be Onsite.

Essential Functions

Install and configure hardware and software components.

Work with new hires on the setup of systems.

Resolve any technical issues with hardware, software, or connectivity.

Perform networking hardware and/or software upgrades.

Support users online with configuration of workstations, servers, printers, and network peripherals.

Assist with troubleshooting and diagnostics testing.

Repair or replace hardware as needed.

Research solutions to current and future technical problems.

Contribute innovative ideas to the company.

Other duties as assigned.

Qualifications

Associates degree in computer science or combination of equivalent experience and education

1+ years of experience in a similar role

Experience troubleshooting systems

Skilled in database programming and software installation

Proficient with Windows and Apple products

Excellent written and oral communication skills

Familiar with a range of software and hardware

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FAQs About Help Desk Specialist Jobs at Payentry

What is the work location for this position at Payentry?

This job at Payentry is located in Norcross, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Payentry?

Candidates can expect a pay range of $24–$27 per hour for this role.

What employment applies to this position at Payentry?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Payentry?

You can apply for this role at Payentry either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.