Help Desk Technical Tier I Support (55001)

DataPath, Inc.N/A, GA

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Overview

Career level

Senior-level

Remote

On-site

Job Description

Overview

DataPath, Inc. is a global leader in remote satellite-based communications solutions that solve our customers' toughest communications challenges in urgent time frames and under extreme conditions. We specialize in enabling complex communication networks that are critical to the operations of the Department of Defense, Civilian Government, and Commercial markets.

DataPath, Inc. is seeking Help Desk Technical Tier I Support to be the day-to-day operator of the TCF. Ensure the equipment necessary for ensuring fast, reliable, and secure exchange of information.

This position is contingent upon contract award.

Essential Functions:

Shall field trouble calls via the phone and computer trouble ticketing system.
Shall perform laptop imaging.
Shall perform basic IP troubleshooting.
Shall build user accounts on the domain.
Shall add and remove computers from a Microsoft domain environment.
Shall assign user accounts to appropriate groups and permissions.
Shall build exchange mailboxes.
Shall troubleshoot user email issues.
Shall troubleshoot printers and map shared printers.
Shall document trouble calls and computer/network actions for reporting purposes

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FAQs About Help Desk Technical Tier I Support (55001) Jobs at DataPath, Inc.

What is the work location for this position at DataPath, Inc.?

This job at DataPath, Inc. is located in N/A, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at DataPath, Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at DataPath, Inc.?

The employer has not provided this information. This may be discussed during the hiring process.

What experience level is required for this role at DataPath, Inc.?

DataPath, Inc. is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at DataPath, Inc.?

You can apply for this role at DataPath, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.