Helpdesk Specialist Entry DC
AHU TechnologiesWashington, District of Columbia
$30+ / hour
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$30+/hour
Job Description
Responsibilities:
1. Responds to and diagnoses problems through discussion with users.
2. Ensures a timely process through which problems are controlled, including problem recognition, research, isolation, resolution, and follow-up steps.
3. Ability to understand and maintain inventory management.
4. Provides support to end users on a variety of issues.
5. Identifies, researches, and resolves technical problems.
6. Responds to telephone calls, emails, and personnel requests for technical support.
7. Documents, tracks, and monitors the problem to ensure a timely resolution.
8. Provides second-tier support to end users for either PC, server, or mainframe applications or hardware.
9. Interacts with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
10. Simulates or recreates user problems to resolve operating difficulties.
11. Recommends systems modifications to reduce user problems.
12. Knowledge of Office 365.
13. Ability to maintain users accounts in Active Directory.
Compensation: $30.00 per hour
About Us
AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Helpdesk Specialist Entry DC Jobs at AHU Technologies
What is the work location for this position at AHU Technologies?
This job at AHU Technologies is located in Washington, District of Columbia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at AHU Technologies?
Candidates can expect a pay range of $30 (per hour).
What employment applies to this position at AHU Technologies?
AHU Technologies lists this role as a Full-time position.
What experience level is required for this role at AHU Technologies?
AHU Technologies is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at AHU Technologies?
You can apply for this role at AHU Technologies either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.