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Hidden Grounds Brand Ambassador Food Service Worker Lead - Unc-Wilmington

Aramark Corp.Wilmington, NC

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Overview

Schedule
Full-time
Career level
Director
Remote
On-site
Benefits
Career Development

Job Description

Job Description

Hidden Grounds - Brand Ambassador

As a Hidden Grounds Brand Ambassador representing both Hidden Grounds and

Aramark, you are an extension of both brands, serving as the bridge that connects our

shared values, mission, and commitment to delivering exceptional quality, hospitality,

and guest experiences.

Serving as the highest authority on-site, you are entrusted with upholding the standards

of both organizations, leading the food and beverage team to create exceptional food,

coffee, and service that bring people together.

Job Responsibilities

  • Represent both Hidden Grounds and Aramark with professionalism, and

positivity

  • Deliver exceptional customer service and create memorable guest experiences.
  • Promote Hidden Grounds' story, and culture while supporting Aramark's

commitment to hospitality and operational excellence.

  • Educate customers and team about menu offerings, seasonal promotions, and

brand initiatives.

  • Provide feedback that helps improve customer experiences.
  • Follow all Hidden Grounds and Aramark policies, safety standards, and

professional expectations.

Works three (3) bar shifts weekly to remain connected to daily operations

  • Leads all coffee-side onboarding and ongoing training
  • Participates in interviewing and hiring.

Qualifications

Successful ambassadors are:

  • Passionate about hospitality and customer service.
  • Independent problem-solvers.
  • Excellent communicators who enjoy connecting with people.
  • Reliable, professional, and dependable.
  • Enthusiastic team players who represent both organizations with integrity.
  • Positive leaders who create welcoming experiences for everyone they meet.

Our Commitment

As a Hidden Grounds & Aramark Brand Ambassador, you play the most important role

in strengthening our partnership and enhancing the guest experience. Through your

passion, professionalism, and commitment to service, you bring our Hidden Grounds

mission to life every day-creating spaces where great coffee, great food, and genuine

connections come together.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Nearest Major Market: Wilmington

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FAQs About Hidden Grounds Brand Ambassador Food Service Worker Lead - Unc-Wilmington Jobs at Aramark Corp.

What is the work location for this position at Aramark Corp.?
This job at Aramark Corp. is located in Wilmington, NC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Aramark Corp.?
Employer has not shared pay details for this role.
What employment applies to this position at Aramark Corp.?
Aramark Corp. lists this role as a Full-time position.
What experience level is required for this role at Aramark Corp.?
Aramark Corp. is looking for a candidate with "Director" experience level.
What benefits are offered by Aramark Corp. for this role?
Aramark Corp. offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Aramark Corp.?
You can apply for this role at Aramark Corp. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.